In any workplace, there is nothing more essential than feeling like you are part of a team. We all want to feel connected and valued by our colleagues. However, have you ever experienced the use of the term “family” to describe your organization? While it may seem like a heartwarming concept at first, it can … Read more
I like to lead by example, and in my talks I focus heavily on the fact that we all have the ability to create more robust workplace cultures by being active listeners. As a workplace expert and CEO of a consulting company that focus on creating GREAT workplaces, I have learned that the key is … Read more
Did you know that one of the biggest sources of frustration in the workplace is feeling unheard and undervalued? This insight came to me when I stumbled upon an influencer’s poll where over a million followers voted on the most frustrating thing about work. The top two answers were centered around the theme of *not … Read more
Are you looking to expand your skill set as a leader in the finance world? It’s no surprise that successful leadership demands more than just knowledge of the industry – it requires knowing how to build relationships, develop strategies, and most importantly, understand what it takes to gain trust. I recall a time when I … Read more
Growing up with an interracial and interfaith background made me feel that no one truly wanted to listen to what I had to say and like I was often an outsider. It was a journey for me of learning how to take ownership in my identity, finding my voice in it, and allowing myself to … Read more
On the plane about to take off, I’m sitting in the exit row, and the flight attendant asked us, “Are you ready, willing, and qualified to assist in case of an emergency landing?” Hmmm, I thought. Qualified? I have never had to reload an entire plane because of an emergency landing before. How could I … Read more
I remember a time when an organization was struggling with morale. They had been going through a lot of changes, and many employees felt uncertain about their future and their roles. It seemed like the leaders were very disconnected from the wants and needs of the employees, and there wasn’t any kind of effort to … Read more
When you think of the word “productivity,” what comes to mind? Do you see yourself being more productive, or do you see it as something that only some people can achieve? For many people, productivity is not a skill that they have mastered. They can never get anything done and always feel like they are … Read more
Empathy is a powerful tool for building stronger connections with your team. As a leader, when you show empathy, you demonstrate that you care about your team members and understand their perspectives. This helps to create a positive work environment where people feel valued and supported, leading to increased productivity and job satisfaction. Empathetic leaders … Read more
Active listening is a great way to reduce miscommunication at work, and it’s not hard to learn. I remember in the past noticing a team member was sitting around me, seeming anxious or not themselves. I decided to invite her to my office and close the door, I just asked “what could be going on, … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
A leading workplace culture and employee engagement consulting & training firm.
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An expert in creating spaces for these vital conversations.
A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
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