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Transformation: It Starts With You!

transformation

Through the COVID-19 crisis and the racial unrest, there are two main ways of thinking: Let’s hunker down and wrap our arms around the status quo, or let’s jump in and go for extreme amounts of transformation. The latter thinking can debilitate some and make them retreat into the first way to thinking very quickly. … Read more

What We Do Not Understand Can Hurt Us.

understand

“Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.” Mari Curie   Given the recent tragedy surrounding George Floyd’s death, I realize more than ever that what we do not understand can hurt us. This past week, I … Read more

Employee Well-being: Showing That You Care During a Pandemic.

Employee well-being

  {Guest post by Cynthia Grant, PhD, MBA, LCSW, Chief Clinical Officer, AllHealth Network}-Leadership with Heart podcast episode #85 Introduction to my employee well-being WHY. Here’s my truth. I really, genuinely, whole heartedly care about my employees. I am a psychotherapist by training now working as a leader at a behavioral health organization, but that’s … Read more

Drive to Great Leadership.

(Guest post by Andy Books, guest on Leadership with Heart Episode #2) There is an unmistakable, irresistible drive that a leader constantly feels within.  In much the same way that a compass will always find due North, a leader will feel the gravitational pull to lead the way in just about any given situation.  We … Read more

How to Use a Crisis to Build Resilience.

Build Resilience

This title might seem off given our current state-of-affairs with COVID-19, but I promise you that we can use this “crisis” to build resilience in ourselves and in those we lead. Resilience is “the capacity to recover quickly from difficulties; toughness.” We have been hearing a lot about resilience lately. Many people want to be … Read more

Change Your Language Change Your Life.

Change Your Life

Every time I hear the word, “crisis”, my skin crawls. I know that this is technically a crisis, but do we have to keep using that word for everything that is happening around us during this Corona Virus stay-at-home time? How do you feel when people describe what is happening to all of us as … Read more

Five Insightful Ways to Become an Intentional Leader.

This weekend, I attended Mary Poppins, the musical, as my daughter played a role in the ensemble. I have seen this musical many times, but there is something compelling about seeing it in real life. It authentically explores the concept of becoming an intentional leader. At one point, the young lady playing, Mary Poppins, sings … Read more

The #1 Reason to Lead the Whole Person

While many of you were enjoying Valentine’s Day with your special someone, I decided to join 1100 middle school students at a youth retreat in the Colorado mountains. I’m still a little upset that I didn’t get chocolate, flowers and wine, but I will get over it?. Hopefully, my husband will too. Gratefully, I learned … Read more

The #1 Ingredient Needed for Constructive Employee Feedback

Giving employee feedback can be difficult for managers, especially those who dislike conflict. Nonetheless, employees need both positive and constructive feedback to grow personally and professionally. The issue is that most managers don’t know to provide developmental employee feedback, or even realize the most important ingredient before delivering constructive criticism. Without this ingredient, these conversations … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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