[pullquote align=center] Employees feel valued and successful when they feel their voice is heard. Not only that, they feel like a vested member of the organization when, at least, some of their voice leads to positive change. The 7 Intuitive Laws of Employee Loyalty [/pullquote] Have you ever heard the song by Johnny Paycheck, … Read more
I never knew how much employees needed a voice until I became that voice. I felt the pain one too many times. I decided to do something to help. Background. I am the product of an interracial and interfaith marriage. My mother is Jewish and my father is a non-practicing Christian. I … Read more
We all have our own story. We all have our own reasons for doing what we do. We all have different dreams. Things get fun when the dreams become reality! My life has not always been easy. I encounter roadblocks like everyone else. Often, I find that I am motivated by what I don’t want … Read more
We are trying to construct a more inclusive society. We are going to make a country in which no one is left out. Franklin D. Roosevelt My daughter had a tough middle school year last year. She agonized over how she felt left out of circles and discussions and events. I would … Read more
[pullquote align=center] Character is doing the right thing when nobody’s looking. There are too many people who think that the only thing that’s right is to get by, and the only thing that’s wrong is to get caught.-J.C. Watts [/pullquote] Background A few years ago, I was laid off from a great company … Read more
[pullquote align=center] To lead people, walk beside them. As for the best leaders, the people do not notice their existence … When the best leader’s work is done, the people say, ‘We did it ourselves!’ – Lao Tzu [/pullquote] I was in a conversation with a friend the other day and he mentioned that his favorite … Read more
Lately, I have been very impacted by my children and all their colorfulness. I have four children, and what I have found is that each has his/her unique way of moving through life. They remind me of the types of leaders we might encounter in our workplaces too. There are many different flavors of leadership. You … Read more
Authenticity is the alignment of head, mouth, heart, and feet – thinking, saying, feeling, and doing the same thing – consistently. This builds trust, and followers love leaders they can trust.-Lance Secretan Last night, I watched a special on The History Channel that highlighted President Obama’s presidency. It was very well … Read more
[pullquote align=center] One of the most sincere forms of respect is actually listening to what another has to say. Bryant H. McGill [/pullquote] Its Importance Every single one of us longs to be heard. It is innate. Think about a baby who wants to get the attention of the adults in her life. What … Read more
[su_frame]I am very pleased to feature Liz Stincelli as a guest blogger for the first time on the Customer Fanatix blog. She is expert in leadership development and we have and will be partnering on leadership and employee engagement initiatives. I hope you enjoy her article on the need for leaders to take more quality time with their … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
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