self-leadership

What Excuses Are You Making in 2022?

excuses

“I want to move forward in my career, but I’m too unsure to ask for a promotion.” Or “I want to be a better manager, but it’s hard to change my ways and make people feel heard.” How about “I want to lose weight, but I’m not willing to give up junk food.” Less excuses, … Read more

Embrace the Magical Power of Empathy in the New Year

magical power of empathy

Imagine you are transported to a place where you have never been before, accessing emotions that another person feels and with the ability to heal them and all while having the ability to return home when you choose. That’s the magical power of empathy. Empathy is the ability to step into the shoes of another to … Read more

Making Better Choices in 2022

making better choices in 2022

Decisions, Decisions… I was walking with my son one day, and he said to me: “Everything starts with a decision, which is just really a choice. We all have to make a series of choices. That gets us where we are today.” He went on to say that as he makes choices, he would do … Read more

Handling Layoffs with Dignity

layoff better ceo

The Ugly Truth I’m sure you’ve heard about the CEO from Better.com who recently laid off 900 of his employees over a Zoom call. Sure, he came forth to apologize eventually, but a late apology often seems as empty as the cold delivery that started it all. I mean 900 employees, wow! If you haven’t … Read more

​​How Favoritism Plays a Role in Workplace Conflict

favoritism workplace conflict

Self Awareness and Bias It’s in our nature as humans to build friendships with those we come in close contact with regularly. This is what we call affinity bias. For most of us, many of those friendships form with people we work with. However, whether it be a fellow employee, a subordinate, or someone who … Read more

Dealing with Bullies at Work

dealing with bullies at work

Recognizing Workplace Bullying I want to touch on the topic of bullying in the workplace and how to show caring leadership while not only managing it, but recognizing it. Bullying doesn’t necessarily mean a face-to-face confrontation. Even negative or condescending emails can pass as bullying tendencies. Some additional examples include: Targeted practical jokes Being purposely misled about … Read more

Positive Power vs. Acquired Authority

positive power authority

Which is which? I want to talk about positive power and acquired authority and why it’s important to know the difference. When we think of leadership in the workplace, we think of those with a manager, supervisor, or executive title. But a continuous problem I see is most managers don’t really understand the positive power … Read more

Good-bye silos: Hello employee engagement!

employee engagement silos

Engagement I recently reflected on the time a few years ago when my dog had surgery. They put this cone or “halo” on her head to minimize access to the incision. Ever seen an animal with this on? It’s really sad. As I walked behind her, I thought about her limited field of view. How … Read more

The Bright Side of Leadership

bright side frame leadership

The Bright Side A month or so ago, I was watching a professional soccer match with my youngest son. Neither team won, but they worked their tails off in the process. I recall listening to one of the coaches. He had a huge smile on his face, and they hadn’t even won anything. The commentator … Read more

The Great Resignation

resignation

The Great Resignation The Great Resignation has been upon us for a few months now. In July, I wrote an article for CMI speaker’s blog about the record-breaking statistics of employees leaving the workforce. Then, April broke the record for most people quitting a job when over 4 million people quit. That’s the most since the founding … Read more

Becoming Unshakable With Heather R Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know that true leadership starts from within. Each episode explores what it takes to lead with resilience, compassion, and purpose—without pretending to be perfect.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, setbacks, and transformation. From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals how self-leadership and Caring Leadership can shape people—and workplaces—that cannot be shaken.

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert on workplace culture — recognized by INC. as one of the Top 50 Leadership and Management Experts of 2025 and by Thinkers50 as one of the leading global voices shaping the future of leadership.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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