self-leadership

Leading When You’ve Been Beaten

leading manager

Leading When You’ve Been Beaten One of the hardest roles a leader has to play is managing and reacting in the heat of the moment. Nobody likes when things disrupt our sense of order or upend our plans. It is very telling of a person’s leadership caliber to observe them when abrupt change happens and … Read more

How to Stop Good Employees from Quitting

why good employees quit

Why Good Employees Quit Once upon a time, I made a decision to leave a job. I wanted to no longer have to mute my voice or my presence. I knew I deserved to belong, to be heard, and be appreciated for all that I have to offer. So I left. I was good at … Read more

Leadership Behavior: Be aware of your audience

leadership audience behavior leader

A way to serve My son recently received a promotion in the civil air patrol. Unfortunately, I couldn’t be at the ceremony, but my husband was there, and he recorded it for me.  I watched the ceremony unfold, and I saw my son up there at the front of the room with two senior people, … Read more

The Loneliness of Change in an Organization

loneliness transform change organization

A Common Problem One of the most common questions I get asked usually goes like this: “What do I do if I want to be a catalyst for change, but no one else is receptive?” I can’t tell you how often this comes up. I don’t know about you, but this makes me think of … Read more

Leadership Lessons I Learned from my Four Children

children kids leadership lessons

Dedicated to my Children Someone recently approached me and pointed out that the two books I have written have been dedicated to my children, not my spouse, not my mother. For me, this was common sense. My children have taught me more than anyone else has about leadership. They are the foundation of my leadership … Read more

A Lesson in Legacy for Leaders and Princesses

legacy selfless princess diaries leader

A Princess Diaries Moment I was recently on a plane and had the opportunity to watch a movie. I chose The Princess Diaries. A classic rom-com, traditional royalty meets the average teenager. In one of the earlier scenes in the movie, the main character, Mia Thermopolis, and her best friend, Lilly Moskovitz, are chatting in gym class. … Read more

Simone Biles: An Olympic Champion in Self-Leadership

Simone Biles: Champion or Leader? There is no escaping the Olympic news surrounding Simone Biles. At the Tokyo Olympics, she shared a tweet hinting at her struggles with mental health. Simone began the narrative of what would soon become the focus of the world on Sunday, July 25, 2020 after the qualifying round, saying: it … Read more

Learning from the Little Moments

I’m often asked where I find my inspiration. Unfortunately, there’s no simple answer. Of course, I am always inspired by my work, my clients, and the diverse people I connect with every day. I even find there’s nothing more motivating than helping others overcome obstacles, enhance their organizations, and achieve their goals. However, caring leaders … Read more

How to Eliminate a Victim Mindset

victim mindset

Backstory   I worked hard to eliminate my victim mindset. “Victim” is defined as (1): one that is acted on and usually adversely affected by a force or agent (2): one that is subjected to oppression, hardship, or mistreatment. Over a year ago, I stepped onto the TEDx stage to share a part of my story of … Read more

What We Do Not Understand Can Hurt Us.

understand

“Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.” Mari Curie   Given the recent tragedy surrounding George Floyd’s death, I realize more than ever that what we do not understand can hurt us. This past week, I … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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