Leadership

92: Leaders With Heart Know That Spending Time With Their People Drives Business Results

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Ron Alvesteffer, President and CEO of Service Express, about his leadership style, his engaging way of meeting his team members, his pearls of wisdom, and his unique way with his direct reports that sets him apart and brings him closer to them. Key … Read more

91: Leadership with Heart Are Open To All Feedback

In this episode, Heather speaks with Jo-Ann Robertson, CEO of Ketchum, in the UK. Jo-Ann shares what drives her to lead, her unabashed desire to lead from the front with a team, her experience when she was not the best version of herself, and what she thinks leaders like us need. Key takeaways: All feedback … Read more

90: Leaders With Heart Remember Where They Came From

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Lon Southerland, Managing Director of ION*Biome at Seraphic Group, Inc., about his long history of leading for organizations like Marriott, Starbucks and 7-Eleven. Lon also discusses his past experiences and how it formed his current leadership filter, his great leadership learning, and … Read more

89: Leaders With Heart Make It Safe To Speak The Truth

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Joe O’ Neill, CEO of G & D Integrated about his unique approach to providing psychological safety in the workplace, and how he engages with his front line and uses orientation to do it. He talks about a time when he became … Read more

88: Leaders With Heart Recognize The Smallest Of Changes In The People They Lead

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks about milestones, recognition, and moving past barriers that can make it difficult for leaders to be the best they can be. Heather also shares a couple personal stories on the milestones of her children last week, how she recognized them, and her past … Read more

87: Leaders With Heart Actively Build Resilience

Subscribe to the Leadership with Heart Podcast: In this episode, Heather updates the listeners on the book that will come out based upon the podcast. She also talks about the importance of leaders building resilience in the face of adversity. Key takeaways: Leaders must first build resilience in the face of obstacles before they can … Read more

86: Leaders With Heart Embrace Their People And Their Results

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Alex Smith, Chief Human Resource Officer for the City of Memphis in Tennessee about her leadership style, her time when she was not the best leader, and her ways of leading with heart that has driven amazing business results for the city’s … Read more

85: Leaders With Heart Understand That Their Own Brokenness Is A Gift

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Cynthia Grant, Chief Clinical Officer at AllHealth Network, about her surprising and traumatic background, her lens to see the world and to engage with her people, her time when she was not the best leader she could be, and her tremendous tips … Read more

84: Leaders With Heart Understand That Leadership Is To Be Learned, Studied And Explored

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Shawnte Cox Holland, Head of Culture and Engagement at Vanguard on her leadership style, her unique view of why she leads the way she does, her experience when she was not the best version of her, what she did to become more … Read more

83: Leaders With Heart Help Others Find Their “Why”

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Sarah Pierre Louis, Sr. Manager Marketing Team Development for Tableau Software (recently acquired by Salesforce) about her leadership style, and her fascinating approach to helping her team come up with their “why” and their own solutions. She talks about the times when she … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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