Leadership with Heart

The Power of Caring Leadership™️:Why It Matters More Than Ever

When I was on a college visit with my son in NY, we had to navigate through Penn Station, hopping on and off different trains. We stumbled upon one train but weren’t sure if it was the right one. As it left, a kind lady directed us to a faster option. As we climbed the … Read more

Do You Exercise Inclusive Listening?

leadership meeting listening

I had a recent team meeting where I brought our Caring Leadership coaches together to discuss an idea regarding the community. The call ended up going in an entirely different direction, but ended up in an amazing place. As the conversation grew, many strong opinions came forth on all sides, but I trusted each of them … Read more

Managers vs. Leaders: What’s the Difference?

leader alone chess

Perhaps you bear the title of “manager” and with it a load of responsibilities, I’m sure. Maybe you manage a product, systems, and processes or a team of people. Your days might consist of making one business decision after the next as you try to guide your company towards success.  Merriam Webster defines a manager as “one … Read more

Remote Work Culture: A Stronger Connection than Your Wifi

woman with a dog at home remote work

No Such Thing as a Normal Zoom Call Almost every Zoom call I’ve been on this year has been quietly interrupted by my dog. The door in my basement office opens slowly and no one visibly comes through it, but down there under the desk Alex snuggles up around my ankles. And on many of … Read more

What Triggers You?

triggers

Have you ever been asked what are your biggest pet peeves? One of my employees was just asked this recently, and mentioned that it’s a question posed to her quite often. Pet peeve is just a more common and light-hearted term for something we all experience, triggers. On our HR Community Hour last week, we … Read more

Caring Leadership Includes Everyone

caring leader woman

I often hear people say, “Oh, I am not a leader yet.” Then, I promptly stop them in their tracks to let them know that everyone leads someone, whether with or without a manager title.  Leading has a lot less to do with a title and more to do with the impact we have on … Read more

Modeling Caring Leadership Behaviors in Hard Times

caring leadership behaviors

If you’ve been following my blog or my journey, or if you just found me, you may have heard that on Tuesday, April 13th, I published my second book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations. And, while I’ve written about Caring Leadership extensively in the past, today I … Read more

164: Leaders with Heart Embrace Your Crazy

In this episode, Heather interviews Janine Williams, the CEO and Founder of Impulsify, a software company that equips businesses with simple, affordable technology solutions. She refers to herself as a “reluctant CEO” who believed in a product and decided she wouldn’t take no for an answer. Janine believes in “The Adversity Advantage” and her story … Read more

Caring Leadership Came Alive During the Pandemic

Today is the day that my second book, The Art of Caring Leadership: How Leading With Heart Uplifts Teams & Organizations, officially launches! Of course, I’d be lying if I told you I embarked on this journey alone, or that the journey has been an easy one. At the beginning of the pandemic, and for the first few … Read more

163: Leaders with Heart Lead with Compassion

In this episode, Heather interviews Taneshia Nash Laird, president & CEO of Newark Symphony Hall, the vintage 1925 performing arts center in Newark, NJ. The way that Taneshia came to be on Heather’s podcast reveals a uniqueness that accompanies this episode until its end. The first word Taneshia uses to describe her leadership style is compassionate. … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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