caring leadership

199: Leaders with Heart Don’t Cause PTSD

ptsd heather younger

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down to discuss the recent news of the Better.com CEO laying off hundreds of employees through a 3-minute Zoom call. This has made headline news – and not for good reason. This CEO acted in the complete opposite of what we encourage on … Read more

198: Leaders with Heart Solve Problems

Leadership with Heart Episode 198 solve problems shawn leaders

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Shawn Lalehzarian, Co-Founder & Chief Executive Officer at The Red Chickz. The Red Chickz is a Nashville Hot Chicken franchise restaurant that Shawn founded in 2018. Before that, Lalehzarian spent over 20 years in the restaurant industry – starting off as … Read more

197: Leaders with Heart Have a Commitment Worth Fighting For

leaders with heart commitment worth fighting for

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews JC Hite, the founder and CEO of Hite International. Hite International is a holding company focused on marketing & communications worldwide, and Hite Digital is a fast-growing digital marketing agency in the U.S. JC believes that his success is found in 3 core pillars: Truly caring about … Read more

196: Leaders with Heart are Servant Leaders

servant leader lauren software

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Lauren Fitzpatrick Shanks, Creator, and CEO of KeepWOL, an experiential talent development platform that maximizes cultural intelligence in the workplace. Keep Wondering Out Loud (KeepWOL) is a verified, measurable, and cost-effective talent development platform that fosters inclusion within remote, hybrid, and in-person … Read more

195: Leaders with Heart Make Businesses with Heart

heart business science kids

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Shafik Mina, President and Co-Owner of the Mad Science® Group and Co-Founder of 2inspireTM and Crayola® Imagine Arts Academy TM. Shafik’s company wants to inspire kids and get them interested in science, all while making it fun. He claims that they … Read more

Good-bye silos: Hello employee engagement!

employee engagement silos

Engagement I recently reflected on the time a few years ago when my dog had surgery. They put this cone or “halo” on her head to minimize access to the incision. Ever seen an animal with this on? It’s really sad. As I walked behind her, I thought about her limited field of view. How … Read more

194: Leaders with Heart Really Care for Them

leaders really care for them

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Mareo for the second time to discuss his new book and what it’s all about. His book, Really Care for Them, is all about changing the way sales is done. Mareo’s full-time job is the Revenue Leader for the software firm Movemedical … Read more

The Bright Side of Leadership

bright side frame leadership

The Bright Side A month or so ago, I was watching a professional soccer match with my youngest son. Neither team won, but they worked their tails off in the process. I recall listening to one of the coaches. He had a huge smile on his face, and they hadn’t even won anything. The commentator … Read more

193: Leaders with Heart are Self-aware

susan schmitt self aware human resources leader

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Susan J. Schmitt Winchester, the CHO of Applied Materials. On paper, Susan has an impressive corporate success story. With over 30 years of upward trajectory, her succession of increasingly powerful roles reflects her growing influence. Her presence and career trajectory have … Read more

192: Leaders with Heart Create Equal Opportunities

Jahanzaib Ansari leader equal opportunities

Subscribe to the Leadership with Heart Podcast: In this interview, Heather sits down with Jahanzaib Ansari, the Co-founder and CEO of Knockri. Jahanzaib’s company, Knockri was founded because of the discrimination he faced in the hiring process because of his ethnic name and his desire for others not to experience any discrimination. He really wanted to … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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