caring leadership

Leading When You’ve Been Beaten

leading manager

Leading When You’ve Been Beaten One of the hardest roles a leader has to play is managing and reacting in the heat of the moment. Nobody likes when things disrupt our sense of order or upend our plans. It is very telling of a person’s leadership caliber to observe them when abrupt change happens and … Read more

188: Leaders with Heart Care for All

care for all leaders

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Peter Carlson, a Partner at Pet Evolution Franchising. A franchise that focuses heavily on “Helping Pets Live the Good Life!” by providing the best food, care, and supplies for pets. Located in the cities of Arden Hills and Woodbury, MN, they … Read more

187: Leaders with Heart Give Hope for the Future

hope dr kimberly townsend leader

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Dr. Kimberly Townsend, President and CEO of Loretto Management Corporation in Syracuse, NY. Dr. Townsend is an expert in the fields of healthcare management, board governance, and leadership. She is also the author of leadership books Lifecircle Leadership: How Exceptional People Make Every Day … Read more

How to Stop Good Employees from Quitting

why good employees quit

Why Good Employees Quit Once upon a time, I made a decision to leave a job. I wanted to no longer have to mute my voice or my presence. I knew I deserved to belong, to be heard, and be appreciated for all that I have to offer. So I left. I was good at … Read more

186: Leaders with Heart Assume Positive Intent

leaders assume positive intent

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Barbara Lovejoy SHRM-CP, PHR, who is the Director of Human Resources at Otelco. Barbara’s parents instilled in her a passion for leadership and caring for others at an early age. Today, as Director of Human Resources, she strives to remain true to that … Read more

Leadership Behavior: Be aware of your audience

leadership audience behavior leader

A way to serve My son recently received a promotion in the civil air patrol. Unfortunately, I couldn’t be at the ceremony, but my husband was there, and he recorded it for me.  I watched the ceremony unfold, and I saw my son up there at the front of the room with two senior people, … Read more

185: Leaders with Heart Show their Intent Everyday

intent leader heart every day

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Jana Cinnamon, the COO of an accounting firm. Many people assume that Jana must be an accountant or CPA herself, but her background is actually in Human Resources. Leading is her passion, and she takes pride in equipping her people with the right … Read more

184: Leaders with Heart Meet People Where They Are

leaders meet people language

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly to her listeners about meeting people where they’re at. Of course, this can mean different things depending on different people, but it’s essential to understand what matters to each person so that communication is most effective. Simply put, the way you approach … Read more

The Loneliness of Change in an Organization

loneliness transform change organization

A Common Problem One of the most common questions I get asked usually goes like this: “What do I do if I want to be a catalyst for change, but no one else is receptive?” I can’t tell you how often this comes up. I don’t know about you, but this makes me think of … Read more

183: Leaders with Heart can Transform Industries

leaders transform dentist industry

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Dr. Karaneh Jahan, who received her baccalaureate degree in Public Health with a minor in Spanish from Portland State University. She later attended Oregon Health and Science University where she obtained her Doctor of Dental Medicine degree. Dr. Kararen Janah worked at seven … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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