inclusion

Caring Leadership Came Alive During the Pandemic

Today is the day that my second book, The Art of Caring Leadership: How Leading With Heart Uplifts Teams & Organizations, officially launches! Of course, I’d be lying if I told you I embarked on this journey alone, or that the journey has been an easy one. At the beginning of the pandemic, and for the first few … Read more

Caring Leadership Is a Team Sport

I am a fast-moving person who drives for success. I also lead with my heart. Often, I am moving so fast that I outrun my own capabilities, and I have a hard time asking for help. When I take the time to pause, I release the need to control everything around me and invite others … Read more

Does Your Organization Understand the Art of Caring Leadership?

In my experience working with organizations of all sizes, every leader thinks they are a caring leader and even those who don’t secretly aspire to be one. Unfortunately, despite their best intentions, many will fail to demonstrate caring leadership consistently. Their actions or inactions towards colleagues looking to them for leadership and guidance often highlights … Read more

How Leading with Heart Uplifts Teams and Organizations

The Art of Caring Leadership

I have worked with many organizations of all sizes throughout my career and helped them transform their employee engagement and leadership development. After earning my stripes throughout multiple industries, I am often affectionately referred to as the “The Employee Whisperer.” My ethos is simple, as an empathetic person, I deeply value the contributions of everyone, … Read more

Giving Grace Where Grace is Due

In a recent podcast interview, a guest called Eddie shared a story about how he approached his manager because he made a huge mistake at a national level. The manager looked at him and said, “This is a major mistake, but we all make mistakes. So, let’s focus on fixing it.” There will be time … Read more

Caring Leadership Requires Letting Go of Past Failures

When endlessly scrolling down a social media newsfeed, many make the mistake of comparing themselves to the highlight reels of their friends and colleagues. Obsessively comparing everything from careers to holidays can damage your self-esteem, especially if you don’t stop to remember that it’s just somebody else’s best bits. Leadership is no different. People are … Read more

Overcoming Adversity to Build Resilience

We all face various challenges, obstacles, and difficulties both inside and outside the office throughout our lives. Over the last twelve months, the arrival of a global pandemic has made it especially difficult to find the right balance in our lives or regain any sense of stability. However, the biggest lesson for organizations and their … Read more

The Art of Caring Leadership

The Art of Caring Leadership

The last 12 months have felt incredibly turbulent with COVID-19 and an increasing polarization in society dominating the news. For these reasons alone, I feel that the need for caring leadership has never been more important than it is right now. It is often said that we should be the change that we want to … Read more

157: Leaders with Heart Lead with Curiosity

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Donald Comer, Staff VP of Fedex Corporation, an incredible leader of color who was recommended by Stephen M.R. Covey. Donald’s leadership wisdom conveys that he is a humble leader who leads with reverent power. Their conversation conveys that anyone in any place in … Read more

156: Leaders with Heart Care All Year Round

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with LaToya Lyn, Vice President of Talent Strategy at Oscar Health. Heather and LaToya begin with a discussion of Black History month and what it means to both of them. Their conversation ranges from activism, to identities, to listening and learning. One of … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

The Cycle of Listening

The Cycle of Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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