How to Improve Employee Experience

164: Leaders with Heart Embrace Your Crazy

In this episode, Heather interviews Janine Williams, the CEO and Founder of Impulsify, a software company that equips businesses with simple, affordable technology solutions. She refers to herself as a “reluctant CEO” who believed in a product and decided she wouldn’t take no for an answer. Janine believes in “The Adversity Advantage” and her story … Read more

Caring Leadership Came Alive During the Pandemic

Today is the day that my second book, The Art of Caring Leadership: How Leading With Heart Uplifts Teams & Organizations, officially launches! Of course, I’d be lying if I told you I embarked on this journey alone, or that the journey has been an easy one. At the beginning of the pandemic, and for the first few … Read more

163: Leaders with Heart Lead with Compassion

In this episode, Heather interviews Taneshia Nash Laird, president & CEO of Newark Symphony Hall, the vintage 1925 performing arts center in Newark, NJ. The way that Taneshia came to be on Heather’s podcast reveals a uniqueness that accompanies this episode until its end. The first word Taneshia uses to describe her leadership style is compassionate. … Read more

Caring Leadership Is a Team Sport

I am a fast-moving person who drives for success. I also lead with my heart. Often, I am moving so fast that I outrun my own capabilities, and I have a hard time asking for help. When I take the time to pause, I release the need to control everything around me and invite others … Read more

162: Leaders With Heart Need to Have a Loyal and Dependable Team

In this episode, Heather speaks with Matt Manners, CEO & Founder of Inspiring Workplaces. Matt shares his well-founded perspective that the traits of a caring leader are those of a caring human being. Matt’s mission, and that of his company, is to make people’s lives better inside and outside of the workplace. Matt’s whole leadership … Read more

Does Your Organization Understand the Art of Caring Leadership?

In my experience working with organizations of all sizes, every leader thinks they are a caring leader and even those who don’t secretly aspire to be one. Unfortunately, despite their best intentions, many will fail to demonstrate caring leadership consistently. Their actions or inactions towards colleagues looking to them for leadership and guidance often highlights … Read more

161: Leaders with Heart Surrender

In this episode, Heather speaks with Mechelle Roberthon, Vice President/Director of Talent Development at Home Bank. Heather and Mechelle both share the opinion that this episode is like being in “Leadership Church”. It is 35 minutes filled with rich wisdom and inspirational stories, which we guarantee will fill you up and leave you motivated for the rest … Read more

How Leading with Heart Uplifts Teams and Organizations

The Art of Caring Leadership

I have worked with many organizations of all sizes throughout my career and helped them transform their employee engagement and leadership development. After earning my stripes throughout multiple industries, I am often affectionately referred to as the “The Employee Whisperer.” My ethos is simple, as an empathetic person, I deeply value the contributions of everyone, … Read more

Giving Grace Where Grace is Due

In a recent podcast interview, a guest called Eddie shared a story about how he approached his manager because he made a huge mistake at a national level. The manager looked at him and said, “This is a major mistake, but we all make mistakes. So, let’s focus on fixing it.” There will be time … Read more

160: Leaders with Heart Lead from Behind

In this episode, Heather speaks with Jane Fischberg, previously the CEO of Rubicon Programs. Jane explains how she learned many important leadership lessons. Each trait in her leadership style echoes the humility that she serves with as a leader. She provides beautiful personal examples of setting up her team for success. Her wisdom is apparent … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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