Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Diana Steinhoff, Executive Vice President, Product and Strategy at Life & Absence Management Administrative Solutions. Diana is a leader who does what she loves day in and day out, interacting with people that need help as they navigate difficult life events. Diana has … Read more
Chances are that if you hold a leadership position, you’ve seen your team members weather incredible highs and disappointing lows throughout your time together. However, when those emotional valleys seem to last longer than usual, you may be witnessing employee burnout. What is employee burnout? Burnout was first coined by psychologist Herbert Freudenberger in the … Read more
Yesterday, my family and I went to the pumpkin patch. We went through a complicated selection process, picking up different pumpkins and testing them for size, weight, shape, color, cleanliness, overall appearance, and more. We debated if this particular pumpkin was too green, or if this one was too round, or if this one was … Read more
In my upcoming book, The Art of Caring Leadership, I speak to the importance of leading the whole person, and not just the face value of the employee that shows up to work every day. Often I witness managers “handle” employees through a narrow lens of their performance inside the workplace without ever considering them … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly to listeners about some recent changes she has made, and how she has learned to embrace change even during this pandemic. Heather also shares some key decisions she has made to create a metamorphosis in her life. Key takeaways: Now is the … Read more
One of the most common Achilles’ heels I see in managers is their tendency to micromanage every move of their team. Though this drive to nitpick often stems from perfectionism and a detail-oriented work ethic (which are otherwise advantageous characteristics in the workplace), micromanaging ultimately curbs employee loyalty since it hinders their ability to think … Read more
Over the course of my career, I’ve gotten the impression that people sometimes misinterpret my leadership style as “soft and fluffy,” or “touchy-feely.” Though my leadership approach is indeed anchored in compassion and connection, that doesn’t mean the return on investment is any less than that of conventional, emotionally disconnected leadership styles. In fact, the … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Danny Langloss, City Manager at City of Dixon in Illinois about his leadership style, the importance of showing appreciation for those we lead, a time when he was not the best version of himself, and much more. Key takeaways: There is a … Read more
Every leader wants to think of themselves as caring, but in my experience, I’ve found that most fall short of demonstrating that they care in consistent and meaningful ways. Part of the problem stems from the fact that the term “caring leadership” is somewhat vague. In my eyes, caring leadership means taking daily actions to … Read more
Subscribe to the Leadership with Heart Podcast: In this rich episode, Heather speaks with LaToya Lyn about her drive to lead (which you will love), her short time spent with the late John Lewis, civil rights advocate who was very close with Dr. Martin Luther King Jr., and some brilliant pearls of wisdom for every … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
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