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3 ways to help others truly feel seen and heard.

      Last night, I attended a fundraising event for an organization with a primary mission of ministering to the homeless. Every year, it is a powerful event, especially because those who do the ministering are freshmen in college. Many have never even left their small towns across America, let alone, encountered the homeless … Read more

Mentoring: Each one, reach one.

      Just recently, I attended my first ever mentor walk. The idea is that a mentor and mentee are paired up and then walk a mile together to learn more about each other and to receive and give some great advice. This will, hopefully, turn into a long-term relationship. I decided to sponsor … Read more

Lead your mind before you lead others.

  The backstory I recently had the occasion to present to two different groups on the concept of self-leadership. I didn’t choose this topic. The topic chose me. One client and then the next requested I speak and teach about this. Then, I realized I was called to evangelize this concept by a higher authority. … Read more

Forget your “swim lane.” Run for your potential instead!

  This last week, I had the privilege of speaking to the law enforcement officers of the Cal State Fullerton Police Department. A few months back, the chief of police was referred to me by a close friend. He had summarized his need for a speaker who could talk about the concepts of self-leadership and … Read more

Let them grow to keep them.

    These last few weeks have been a whirlwind in my home. with three of my four children attending multiple camps each and some of them being at sleepaway camps for one or two weeks at a time.   I planned to have them attend these camps almost a year ago. While it was … Read more

To whom are you passing the torch?

“The single biggest way to impact an organization is to focus on leadership development. There is almost no limit to the potential of an organization that recruits good people, raises them up as leaders and continually develops them.” –John Maxwell The other day, I watched a beautiful ceremony at my son’s school, which was a … Read more

The #1 way to reveal the rainbow inside of the people you lead.

    “Mommy, look over there. There is a rainbow!” said my son, Matteo. I said, “I see it honey!” Then, he said, “Mommy, a plane is going into the rainbow!” I said, “It does look like that, huh?” (As a plane was passing by) He then started naming all the colors he saw with … Read more

5 ways that organizations can protect their employer brand.

  In recent weeks, some high-profile organizations have had very negative media, from Facebook to Starbucks to Sun Country Airlines. Unfortunately, the list goes on. In each case, organizational leaders were in a defensive stance. They all found themselves having to apologize for oversights, poor service, and blind faith. While I have not seen their … Read more

Enlightened Leader series interview with Aaron Skogen

      I am very excited to share my second interview as part of the Enlightened Leader series. I will share these interviews consistently to shine a light on enlightened leaders around the world. My questions help uncover leadership styles and strategies and how these impact the employee experience. When I refer to “Enlightened … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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