blog

Four Ways Hiring the Wrong Manager Ruins Employee Morale

Years ago, I worked in an organization with a senior manager whose very presence ruined employee morale. I saw the carnage he left around him. I also saw how the employees felt helpless to do anything about it. Below are three concerning ways that hiring the wrong managers can ruin employee morale and increase employee … Read more

Who is responsible for employee engagement?

This last week I was a keynote speaker at a human resources (HR) conference. I had an interesting conversation with a gentleman who made an argument for why HR is not responsible for employee engagement. You might be wondering how this came up. Often, boards of directors and leadership teams look to and point a … Read more

Leadership: Sphere of Control

In my work with executive leaders, I often hear their frustration with bureaucracy. They feel like the organizational layers stifle their creativity and ability to get stuff done. This, then, affects their ability to make decisions and communicate effectively with their teams. When I work with a leader or a group of leaders who are … Read more

The future of work will still need caring leaders.

This past week, I was honored to take part in Harvard Business Review Brasil, Brasil Week in Sao Paulo. I was super excited to share my insights on the key driver for employee loyalty with a large crowd of engaged leaders. I must be honest. I was a little nervous; partly, because I hoped my … Read more

3 ways to help others truly feel seen and heard.

      Last night, I attended a fundraising event for an organization with a primary mission of ministering to the homeless. Every year, it is a powerful event, especially because those who do the ministering are freshmen in college. Many have never even left their small towns across America, let alone, encountered the homeless … Read more

Mentoring: Each one, reach one.

      Just recently, I attended my first ever mentor walk. The idea is that a mentor and mentee are paired up and then walk a mile together to learn more about each other and to receive and give some great advice. This will, hopefully, turn into a long-term relationship. I decided to sponsor … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
720-295-1194

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