I have seen my fair share of uninspiring leadership. Many executive leaders want to be known for “bringing out the best” in their leadership teams, but lack three basic ingredients to be able to inspire greatness in their leaders and in the front line. 1. Lack of Vision Leaders want to follow other … Read more
Have you ever spoken to an audience and at one point in the talk you knew you were speaking to their hearts? I had that exact scenario happen the other day. I was talking to an audience on Leadership, Recognition and Motivation, and at some point I said, [pullquote align=center] Every one of … Read more
Do you know who you can trust? Can you be trusted? Merriam-Webster’s online defines Trustworthy as: [pullquote align=center] Able to be relied on to do or provide what is needed or right: deserving of trust [/pullquote] Just recently, trustworthiness became a big issue with my daughter. If you have read my previous posts … Read more
Working with organizational leaders, front line managers and employees, I often see a huge disconnect between what employees expect from their leaders and what leaders do. A significant part of this disconnect is the fact that many leaders need to act more human with their teams. This list of the 6 things leaders can … Read more
We often think of leaders as strong and confident individuals whom possess or show very few faults. I would argue that we should turn this idea of leadership on its head. Vulnerable leaders are more beloved. Show more of yourself if you want to connect with and retain your team members. Employees follow vulnerable leaders. They prefer … Read more
[pullquote align=center] Some people think only intellect counts: knowing how to solve problems, knowing how to get by, knowing how to identify an advantage and seize it. But the functions of intellect are insufficient without courage, love, friendship, compassion, and empathy. ― Dean Koontz [/pullquote] This quote by Dean Koontz speaks to … Read more
[pullquote align=center] Rank does not confer privilege or give power. It imposes responsibility. Peter F. Drucker [/pullquote] In my role, I often meet with employee focus groups and leaders of organizations. While on one side I am privy to what employees think of their manager’s effectiveness, I also see first-hand some of the key mistakes that … Read more
I recently spoke with a prospective client who told me that his organization was aiming to be the “Nordstrom” of their industry. In my position, I hear this a lot. To be clear, getting to be the Nordstrom of any industry does take intentional focus and action. It is also not easy to achieve. What … Read more
[pullquote align=center] Leaders must be close enough to relate to others, but far enough ahead to motivate them.-John Maxwell [/pullquote] I have had the privilege to work with and interview some very committed managers. They were also leaders. There are really three common practices successful managers commit to doing consistently: 1. Successful managers recognize efforts … Read more
In the first of these articles, Rich Hazeltine of Zappos and I discussed the role that training and development plays in creating engaged employees, the challenges in moving away from a traditional model of management to a more self-organized one and the difference between how Millennials and then those in the over 35 group respond to … Read more
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