New managers are facing challenging working environments filled with rapid change and former management legacies that created employee burnout and apathy. Below are 5 things new managers should focus on when transitioning into a management role from from a non-management role: Shift your mindset. The most important thing to remember as a new manager transitioning … Read more
We are in a new year with the perfect time to turn over a new leaf of your leadership. It is truly head-spinning to see how quickly time goes by. This leaves us all with a choice. The choice to change or to stay the same. In what ways will you turn over a new … Read more
In a 2017 study, prominent researchers found a statistically significant correlation between low morale and motivation on employees’ productivity & competitiveness. The effects of low employee morale in the workplace can be devastating to organizational and team success. Here are three ways organizational leaders can conquer low morale and overcome any productivity perils: What have … Read more
Years ago, I worked in an organization with a senior manager whose very presence ruined employee morale. I saw the carnage he left around him. I also saw how the employees felt helpless to do anything about it. Below are three concerning ways that hiring the wrong managers can ruin employee morale and increase employee … Read more
This last week I was a keynote speaker at a human resources (HR) conference. I had an interesting conversation with a gentleman who made an argument for why HR is not responsible for employee engagement. You might be wondering how this came up. Often, boards of directors and leadership teams look to and point a … Read more
Today is Memorial Day, and I get to sit at my kitchen counter drinking lovely coffee and breathing in the air and blue skies of Colorado. Yes! I GET to do those things. Everyday, I look into my children’s eyes and hug them and smell them, I feel like I have been given a gift. … Read more
Some of you might not be aware that this past Sunday, Mother’s Day, I spoke at the TEDx Colorado Springs event. There were so many turning points and milestones leading up to that day, but the one thing that hit me like a ton of bricks was the level of support my family provided me. … Read more
In my work with executive leaders, I often hear their frustration with bureaucracy. They feel like the organizational layers stifle their creativity and ability to get stuff done. This, then, affects their ability to make decisions and communicate effectively with their teams. When I work with a leader or a group of leaders who are … Read more
This past week, I was honored to take part in Harvard Business Review Brasil, Brasil Week in Sao Paulo. I was super excited to share my insights on the key driver for employee loyalty with a large crowd of engaged leaders. I must be honest. I was a little nervous; partly, because I hoped my … Read more
About 4 months ago, my husband and I were asked to become marriage mentors at our church. I have to admit, I was a bit surprised. I definitely did not see us as a worthy couple. I don’t think you’d find our faces in the dictionary under “perfect couple” either. Having said that, I do … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
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An expert in creating spaces for these vital conversations.
A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
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