Leadership

Can Active Listening Be Taught?

I get asked often, “Can active listening be taught?” I wouldn’t do the work that I do if I didn’t think active listening was a skill that could not only be taught, but improved tremendously as we grow throughout both our career and our everyday life. At first, you have to have an awareness that … Read more

5 Effective Ways to Demonstrate Compassionate Leadership

During many of my speaking engagements, I ask the audience if they can think of a leader in their past who always expressed kindness and compassion throughout their career. Would it surprise you that it takes a little while for those hands to go up? But when I ask the opposite question, if there has … Read more

251: Leaders with Heart are Organic

Subscribe to the Leadership with Heart Podcast: Farzad Rashidi is the lead innovator at Respona, the link-building outreach platform that helps businesses increase their organic traffic from Google. He previously ran the marketing efforts at Visme, where he helped the company gain over 16 million active users and pass 3M monthly organic traffic. j Key … Read more

How Active Listening Can Reduce Miscommunication at Work

How Active Listening Can Reduce Miscommunication at Work

Active listening is and will always be the key factor in improving most workplace conflicts between leadership and their teams. Without active listening, miscommunication increases, and from that result comes a decline in productivity and delegation. Eventually, these conflicts and miscommunications can lead to your people suffering from workplace burnout. Although burnout is common and … Read more

3 Powerful Ways to Boost Team Engagement 

Boosting team engagement may seem like a daunting task, but in reality, this powerful shift in your team’s morale comes from the little things. Skills you can practice and improve on over time. I once had a manager who would come around spontaneously when he just had a feeling someone on the team felt off, … Read more

250: Leaders with Heart Are Emotionally Intelligent

Subscribe to the Leadership with Heart Podcast: Jody Levison-Johnson is a licensed clinical social worker with nearly 30 years of experience in human services. She currently serves as the President and CEO of Social Current, an organization focused on advancing the work of the social sector through collaboration, innovation, policy, and practice excellence. Social Current … Read more

249: Leaders with Heart Make Every Day The Best Day Ever

Subscribe to the Leadership with Heart Podcast: Sarah Coleman was born and raised in Portland, Oregon, and has raised both of her boys there. Her first job outside the home started on July 7, 2014, when Alaska Airlines gave her a chance as a Customer Service Agent out of PDX. Sarah was determined to provide … Read more

248: Leaders with Heart Are Always Learning & Growing

Subscribe to the Leadership with Heart Podcast: Eric Elkins is a strategist, author, professional speaker, and CEO of WideFoc.us Social Media, a Denver-based agency he founded in 2007. His team drives tangible results for B2B tech/SaaS companies, B2B consumer brands, the home services industry, nonprofits, and global corporations. For more than 15 years, Eric has … Read more

247: Leaders with Heart Turn Their Cravings into Successful Businesses

Subscribe to the Leadership with Heart Podcast: Sarah Wilson is an entrepreneur, mother of three and Co-Founder of Chip Cookies. A graduate from The George Washington University – School of Business, Sarah founded Chip Cookies in 2016 with the loving support of her husband, Sean! j Key Takeaways Businesses are often created out of our own neccesities It … Read more

How Leadership Shapes the Future of Work

I have spoken to countless leaders in the last few years who have completely changed their outlook on how they want their workplace to flourish. The remote environment that the pandemic provided to the majority of us really became the ‘kick in the pants’ that we needed for leaders to recognize that maybe our communication, … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
720-295-1194

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