leadership development

Leadership 101: How to Communicate Goals Instead of Dictating Approaches

Subscribe to the Leadership with Heart Podcast! Welcome back to “Leadership with Heart,” the podcast that delves into effective and caring leadership strategies with Heather Younger. In this episode, Heather chats with Megan Gluth-Bohan, the owner and CEO of TRInternational, a prominent US-based chemical distributor, as well as the Owner of Chemblend of America, a … Read more

284: The Role of HR in Psychological Safety

Subscribe to the Leadership with Heart Podcast! Today’s episode focuses on the role of HR in fostering psychological safety. I’m your host, Heather, author of The Art of Caring Leadership and The Art of Active Listening, and today, we’re joined by Sherry Martin, an HR Business Partner and true advocate for building thriving workplaces. Join … Read more

283: How to Establish Trust with Customers in 2023

Subscribe to the Leadership with Heart Podcast! How do you establish trust with customers at a time when people feel like they are constantly marketed to? My guest today, Paige Velasquez Budde, is Partner and CEO at Zilker Media, an Austin-based agency building people-driven brands. Their strategy is to focus on the people within the … Read more

282: Slowing Down to Speed Up

Subscribe to the Leadership with Heart Podcast! In this episode of the Leadership with Heart Podcast, Heather reflects on her recent experiences and shares an important lesson she learned: “slowing down to speed up.” Over the past nine days, Heather has been on a hectic journey, traveling for a keynote in Houston, attending the National … Read more

280: Being Addicted to Distractions

Subscribe to the Leadership with Heart Podcast! In this episode, I share a personal experience where my son pointed out my addiction to distractions in today’s world. I dive into the overwhelming presence of distractions that surround us and explore how they can become addictive and what I have done to help minimize this. I … Read more

279: The Power of Partnerships: How Strong Collaborations Fuel Leadership Success

meredith monday schwartz

Subscribe to the Leadership with Heart Podcast! On this episode of Leadership with Heart, we dive into the fascinating story of a company that values deep relationships and creating a nurturing environment for its employees. In this episode, you’ll see the value and power of partnerships. Join us as we explore how this company hires … Read more

278: Defining Success and Showing Up as Your Authentic Self

Subscribe to the Leadership with Heart Podcast! On this episode of Leadership with Heart, my guest and I discuss the importance of leading with heart in both personal and professional relationships. My guest, Ayanda, shares a bit about her personal journey of self-exploration and the importance of being authentic as a leader. She dives into … Read more

277: Art of Active Listening Builds Trust and Inspires Greatness with Stephen M.R. Covey & Heather R Younger

stephen m.r. covey

Subscribe to the Leadership with Heart Podcast! a Welcome back to the Leadership with Heart podcast! Today we have a treat in store for you. For today’s episode, I decided to revisit a captivating webinar I did a couple of months ago with the incredible Stephen M.R. Covey! In this episode, we’ll delve into various … Read more

276: Breaking the Mold: How Antonio McBroom Became a Franchisee Extraordinaire

Subscribe to the Leadership with Heart Podcast! a What does it take to own a franchise? That’s the first question I had in mind when I sat down with Antonio McBroom… and then I was shocked when he told me he bought his first franchise before even finishing college. Antonio McBroom began as a franchise … Read more

275: The Path to Authentic Leadership: Exploring Kristi Turner’s Journey

Subscribe to the Leadership with Heart Podcast! a Kristi Turner is a true embodiment of leadership with heart – she not only leads by example, but as you’ll hear throughout this episode, she is someone that is truly grateful to be able to lead others and takes pride in doing it the best way she … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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