the art of active listening

283: How to Establish Trust with Customers in 2023

Subscribe to the Leadership with Heart Podcast! How do you establish trust with customers at a time when people feel like they are constantly marketed to? My guest today, Paige Velasquez Budde, is Partner and CEO at Zilker Media, an Austin-based agency building people-driven brands. Their strategy is to focus on the people within the … Read more

282: Slowing Down to Speed Up

Subscribe to the Leadership with Heart Podcast! In this episode of the Leadership with Heart Podcast, Heather reflects on her recent experiences and shares an important lesson she learned: “slowing down to speed up.” Over the past nine days, Heather has been on a hectic journey, traveling for a keynote in Houston, attending the National … Read more

280: Being Addicted to Distractions

Subscribe to the Leadership with Heart Podcast! In this episode, I share a personal experience where my son pointed out my addiction to distractions in today’s world. I dive into the overwhelming presence of distractions that surround us and explore how they can become addictive and what I have done to help minimize this. I … Read more

279: The Power of Partnerships: How Strong Collaborations Fuel Leadership Success

meredith monday schwartz

Subscribe to the Leadership with Heart Podcast! On this episode of Leadership with Heart, we dive into the fascinating story of a company that values deep relationships and creating a nurturing environment for its employees. In this episode, you’ll see the value and power of partnerships. Join us as we explore how this company hires … Read more


Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert


CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.


The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!


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