Organizational Purpose

Who is responsible for employee engagement?

This last week I was a keynote speaker at a human resources (HR) conference. I had an interesting conversation with a gentleman who made an argument for why HR is not responsible for employee engagement. You might be wondering how this came up. Often, boards of directors and leadership teams look to and point a … Read more

62: Leaders With Heart Understand That Leadership Is An Iterative Process

SUBSCRIBE TO ITUNES In this episode, Heather speaks with Carey Jenkins, CEO of Substantial. Carey shares her unique outlook on her leadership journey, her leadership style, her refreshing outlook on the evolution of leadership and the power of mindset. Key takeaways: Be a continuous learner and seek fresh start in your leadership. Be intentional in … Read more

Enlightened leader series: Interview with a global luxury handbag founder

I am very excited to share my first interview as part of the Enlightened leader series. I will share these interviews monthly to shine a light on enlightened leaders around the world. My questions help uncover leadership styles and strategies and how this impacts the employee experience.   When I refer to “Enlightened leader”, I … Read more

Good-bye silos: Hello employee engagement!

  A week ago, my dog had surgery. They put this cone or “halo” on her head to minimize access to the incision. Ever seen an animal with this on? It’s really sad. As I walked behind her, I thought about her limited field of view. How often do we also have this same limitation … Read more

Status reports 2.0: You’re either checking in with your team or they’re checked-out

    Regular communication with employees is one of the most important factors when it comes to developing a healthy workplace culture that breeds success. You may have systems in place for performance feedback and regular status reports, but there is something to be said for just checking in to see how things are going. … Read more

#1 Reason to Craft a Compelling Customer Experience Vision, Now!

  [pullquote align=center] In order to carry a positive action we must develop here a positive vision.-Dalai Lama [/pullquote]     I have seen it time and again where senior leaders decide that they can move forward with executing on a tactical plan, because they want to feel successful. Worse yet, they oftentimes underestimate the … Read more

2 Key Ingredients to Employee & Organizational Success

  [pullquote align=center] The role of leaders is not to get other people to follow them, but to empower others to lead. Bill George [/pullquote]   Some years back, I worked with a teammate who, by her own choice, worked non-stop. No one needed to monitor her coming and going. She was just driven to do … Read more

3 Ways Executive Leaders Fail to Inspire Greatness.

  I have seen my fair share of uninspiring leadership. Many executive leaders want to be known for “bringing out the best” in their leadership teams, but lack three basic ingredients to be able to inspire greatness in their leaders and in the front line.   1. Lack of Vision Leaders want to follow other … Read more

Becoming Unshakable With Heather R Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know that true leadership starts from within. Each episode explores what it takes to lead with resilience, compassion, and purpose—without pretending to be perfect.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, setbacks, and transformation. From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals how self-leadership and Caring Leadership can shape people—and workplaces—that cannot be shaken.

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert on workplace culture — recognized by INC. as one of the Top 50 Leadership and Management Experts of 2025 and by Thinkers50 as one of the leading global voices shaping the future of leadership.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
+1 403-398-8488

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