Employee Well-being

Authenticity, but Only if You’re Kind

authenticity workplace kind

Authenticity: Yay or Nay? Do you ever encourage authenticity in the workplace but wonder if maybe it’s too much? By this, I mean, have you encountered people in your lives who are authentically just not the best? Another term for the people I’m thinking of is “jerks”. How do you reconcile authentic behavior at work … Read more

3 Essential Steps to Create a Workplace of Belonging

us belonging workplace heather younger

A Poll Have you ever felt like you don’t belong somewhere? Have you experienced a panic-inducing bout of imposter syndrome? Been the black sheep of the group? Or even been verbally or physically excluded from a place or situation? Had no sense of belonging? I’d bet my bottom dollar the answer to at least one … Read more

Support Your Team by Not Micromanaging

micromanaging restaurant

A Honeymoon Tale Before I share the main subject of this blog post, I want to tell you all a story about my honeymoon. My husband and I went out to a lovely restaurant one evening, and I will forever remember that experience because of the service we received. The waiters were attentive and kind … Read more

Do’s and Don’ts of Leadership

do's and don'ts

I recently was speaking to a former client of mine. As we caught up on this and that, we began talking about her transition into a leadership role. She mentioned how she kept reflecting on all the previous managers she’d reported to as she was mentally preparing to step into her new role. She thought … Read more

170: Leaders with Heart Know Being Vulnerable is Human

Brian Kelly

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Brian Kelly, People, Leadership, Strategy & Team Development Consultant, Mindset Coach, Speaker, Facilitator, Author, Unleashing Your Human Greatness, Strengthening the of Business™. Heather has always been impressed by Brian’s natural Caring Leadership traits, which is why he is now a Caring Leadership Community … Read more

Managers vs. Leaders: What’s the Difference?

leader alone chess

Perhaps you bear the title of “manager” and with it a load of responsibilities, I’m sure. Maybe you manage a product, systems, and processes or a team of people. Your days might consist of making one business decision after the next as you try to guide your company towards success.  Merriam Webster defines a manager as “one … Read more

169: Leaders with Heart Pay Attention to the Lessons

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Kizzy Parks, Ph.D., CEO of KPC, GovCon Winners, AmPar, AdultFluent, and Host of the AdultFluent℠ podcast. Her newest company GovCon Winners works to help small businesses win profitable government contracts. She is charismatic, honest, and compassionate in this episode, where she shared the … Read more

168: Leaders with Heart Look Out for Their People

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Christiano Gherardini, President/Owner at Turnkey Technologies, Inc., a Gold Microsoft Dynamics Partner. Christiano started the company about 27 years ago – and now serves local, regional, and national customers. They sell and implement accounting software and CRM software across the US that help businesses … Read more

Remote Work Culture: A Stronger Connection than Your Wifi

woman with a dog at home remote work

No Such Thing as a Normal Zoom Call Almost every Zoom call I’ve been on this year has been quietly interrupted by my dog. The door in my basement office opens slowly and no one visibly comes through it, but down there under the desk Alex snuggles up around my ankles. And on many of … Read more

167: Leaders with Heart Understand that Caring is About Action

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly with her listeners about the inspiration behind her book and some updates regarding the Caring Leadership Ecosystem of the book, assessment, and community. Key Takeaways: Leaders must make their employees feel seen and heard. The Caring Leadership community is now open. There … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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