I remember facilitating my very first culture team meeting, and it was a company that had a desire to increase their engagement and really gain buy-in from their employees and cultivate change and just improve.. And I remember there was this gentleman with his arms crossed. He looked very distant and shut off, and he … Read more
In any workplace, there is nothing more essential than feeling like you are part of a team. We all want to feel connected and valued by our colleagues. However, have you ever experienced the use of the term “family” to describe your organization? While it may seem like a heartwarming concept at first, it can … Read more
When you hear the term Active Listening, you may think, “Well, I’m already good at that!” But do you really listen as well as you think you do? Many of us listen with the intent to respond and if that was your initial mental response, you may not be as great at active listening as … Read more
Belonging encompasses the feeling that you have value in a home or a place in which you are fully accepted. When it comes to the workplace and inclusive leadership, creating a culture of belonging means more now than it ever has, especially in the wake of the Great Resignation. Seeking to understand your people goes … Read more
I spoke to a few younger employees that were working at a golf club I was at recently and I asked them, “What makes your boss so great?” The way they responded made me think about how the little things really have such a pull in driving employee motivation. Especially when hearing it from the … Read more
Employee engagement has been trending as a hot topic in 2022 as it’s come to a height with the Great Resignation. Leaders all over have struggled with the multitude of transitions between the virtual, hybrid, or just plain staying in the office world. No matter which of these roles you can relate to, one thing … Read more
A reader of my book wrote to me and said, “If there is one area where I’d love to have seen a bit more focus (maybe for the next book!) it would be on transitions.” They said they have managed teams over the years that would typically range between 20-35 employees. Stating that with a … Read more
I was speaking with someone recently who had expressed to me that a few employees at their job were so unhappy that they were staging a walkout. They felt underpaid, their voices unheard, and just felt a general lack of appreciation. So this team member went to management to let them know what was about … Read more
What They Don’t Tell You I recently had a fellow leader recall a time when a team member of his who he assumed wanted to be promoted and move up within their organization. When they finally had the chance to sit down and chat about it together, she expressed to him that she had changed … Read more
What Isn’t Seen Disabilities in the workplace, both seen and unseen, can often leave us wondering how to lead our people in the most effective and supportive way. Especially when they’re visibly going through a rough patch. One leader shared with me that when he discovered one of his employees was struggling with anxiety, he … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
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