In this episode of Leadership with Heart, I sit down with Tracy Nolan, Senior Vice President of MarketPoint at Humana, for a candid and powerful conversation about what it truly means to lead with both strength and compassion. Tracy has spent her career guiding large teams through complex transformations, including overseeing 14,000 employees during the … Read more
I have the pleasure of speaking with Susan Valverde, Brand President of Sylvan Learning, whose leadership journey is nothing short of inspiring.
I sit down with Tracy Nolan, Senior Vice President of MarketPoint at Humana, to explore the art of leading with strength and compassion, often without saying a word.
Today is a special day—February 11th, the official launch of my new book, The Art of Self-Leadership: Discover the Power Within You and Learn to Lead Yourself. This book isn’t just another leadership guide—it’s a call to action for anyone who feels stuck, powerless, or waiting for permission to move forward.
As we approach the end of 2023, I find myself filled with gratitude and reflection on the incredible journey this year has been. It’s been a wild ride, and I wanted to take a moment to share some of the special moments that have made this year truly unforgettable. 1. Launching Two New LinkedIn Courses … Read more
In this compelling episode of the Leadership with Heart Podcast, Maureen Leahy, Chief Clinical Officer at Sharon S. Richardson Community Hospice, shares her profound journey as a seasoned healthcare professional and a resilient individual. From pioneering hospice services in the U.S. to her impactful role at SSRCH, Maureen’s path has been marked by accolades, personal … Read more
About 65% of employees often experience loneliness at work. What are you and your organization doing to create a sense of community? The answer to this question will impact your employee satisfaction, customer loyalty, and profitability. If you realize that there is always room to improve as a Caring Leader, I invite you to … Read more
I’m beyond excited to take you on a trip down memory lane as we celebrate the remarkable milestone of the 300th episode of Leadership with Heart. From the very first moment I hit that record button on the inaugural episode to the latest episode, this podcast has been an incredible journey of growth, learning, and, … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather updates the listeners on the book that will come out based upon the podcast. She also talks about the importance of leaders building resilience in the face of adversity. Key takeaways: Leaders must first build resilience in the face of obstacles before they can … Read more
SUBSCRIBE TO ITUNES In this podcast episode, Heather speaks with Farouk Rajab about his leadership style, the secret to his leadership success, a time when he was not a shining leader and how he came out of it. You will love this one. Key takeaways: Leaders must be good followers first. Seek to learn first … Read more
Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.
Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.
From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.
I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.
Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.
Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.
During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.
Then I saw their faces.
The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?
That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.
Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
Contact Heather Today!
+1 403-398-8488
Contact Heather Today!
+1 403-398-8488