Managers Vs. Leaders

Do’s and Don’ts of Leadership

do's and don'ts

I recently was speaking to a former client of mine. As we caught up on this and that, we began talking about her transition into a leadership role. She mentioned how she kept reflecting on all the previous managers she’d reported to as she was mentally preparing to step into her new role. She thought … Read more

Managers vs. Leaders: What’s the Difference?

leader alone chess

Perhaps you bear the title of “manager” and with it a load of responsibilities, I’m sure. Maybe you manage a product, systems, and processes or a team of people. Your days might consist of making one business decision after the next as you try to guide your company towards success.  Merriam Webster defines a manager as “one … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

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CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

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Bringing the best insights from over 25,000 employee stories to the stage.

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An expert in creating spaces for these vital conversations.

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A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

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The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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