How to Improve Leadership Skills

How full is your leadership trust account (Part 1)

[hr]     [This will be a 2-part series that I will share over the next two weeks.] I am a recovering attorney. So, I know full well what a trust account is from a legal perspective. Here, when I refer to a leadership trust account, I am referring to the trust dividends we build … Read more

Enlightened leader series: Interview with a global luxury handbag founder

I am very excited to share my first interview as part of the Enlightened leader series. I will share these interviews monthly to shine a light on enlightened leaders around the world. My questions help uncover leadership styles and strategies and how this impacts the employee experience.   When I refer to “Enlightened leader”, I … Read more

Learning more than we teach.

  [pullquote align=center] Tell me and I forget. Teach me and I remember. Involve me and I learn.-Benjamin Franklin   [/pullquote] This last week, I was blessed to spend time with a group of leaders in Washington in my first ever Employee Loyalty Leader boot camp. I was so excited to embark on this journey … Read more

3 Signs That Your Leadership Muscle is Weak!

  [pullquote align=center] If your actions inspire others to dream more, learn more, become more, you are a leader. John Quincy Adams [/pullquote] It’s a new year and many of us are looking at ways to get more fit and healthy. Some questions to consider: How are you doing with your leadership fitness? Have you … Read more

Leaders need coaches too!

  I have a confession to make. It’s a little embarrassing. Actually, its very embarrassing. I am directionally challenged in a big way! The other day, I was meeting with a client for the first time and parked in a parking garage. When leaving the garage, I didn’t look at the level I was on. … Read more

What my 14-year old daughter taught me about courageous leadership

  Her story. This last weekend was very busy for my family. It was super exciting to watch my daughter perform in her very first play as a freshman in high school and my son compete in his first competitive Lego robotic event. I was humbled and excited to see them live out their dreams … Read more

Status reports 2.0: You’re either checking in with your team or they’re checked-out

    Regular communication with employees is one of the most important factors when it comes to developing a healthy workplace culture that breeds success. You may have systems in place for performance feedback and regular status reports, but there is something to be said for just checking in to see how things are going. … Read more

Take this job and shove it!

[pullquote align=center] Employees feel valued and successful when they feel their voice is heard. Not only that, they feel like a vested member of the organization when, at least, some of their voice leads to positive change. The 7 Intuitive Laws of Employee Loyalty [/pullquote]   Have you ever heard the song by Johnny Paycheck, … Read more

When our dreams become reality!

We all have our own story. We all have our own reasons for doing what we do. We all have different dreams. Things get fun when the dreams become reality! My life has not always been easy. I encounter roadblocks like everyone else. Often, I find that I am motivated by what I don’t want … Read more

Doing the right thing is always the right thing to do

  [pullquote align=center] Character is doing the right thing when nobody’s looking. There are too many people who think that the only thing that’s right is to get by, and the only thing that’s wrong is to get caught.-J.C. Watts [/pullquote]   Background A few years ago, I was laid off from a great company … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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