Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Dr. Kimberly Townsend, President and CEO of Loretto Management Corporation in Syracuse, NY. Dr. Townsend is an expert in the fields of healthcare management, board governance, and leadership. She is also the author of leadership books Lifecircle Leadership: How Exceptional People Make Every Day … Read more
Why Good Employees Quit Once upon a time, I made a decision to leave a job. I wanted to no longer have to mute my voice or my presence. I knew I deserved to belong, to be heard, and be appreciated for all that I have to offer. So I left. I was good at … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Barbara Lovejoy SHRM-CP, PHR, who is the Director of Human Resources at Otelco. Barbara’s parents instilled in her a passion for leadership and caring for others at an early age. Today, as Director of Human Resources, she strives to remain true to that … Read more
A way to serve My son recently received a promotion in the civil air patrol. Unfortunately, I couldn’t be at the ceremony, but my husband was there, and he recorded it for me. I watched the ceremony unfold, and I saw my son up there at the front of the room with two senior people, … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Jana Cinnamon, the COO of an accounting firm. Many people assume that Jana must be an accountant or CPA herself, but her background is actually in Human Resources. Leading is her passion, and she takes pride in equipping her people with the right … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks directly to her listeners about meeting people where they’re at. Of course, this can mean different things depending on different people, but it’s essential to understand what matters to each person so that communication is most effective. Simply put, the way you approach … Read more
A Common Problem One of the most common questions I get asked usually goes like this: “What do I do if I want to be a catalyst for change, but no one else is receptive?” I can’t tell you how often this comes up. I don’t know about you, but this makes me think of … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Dr. Karaneh Jahan, who received her baccalaureate degree in Public Health with a minor in Spanish from Portland State University. She later attended Oregon Health and Science University where she obtained her Doctor of Dental Medicine degree. Dr. Kararen Janah worked at seven … Read more
Dedicated to my Children Someone recently approached me and pointed out that the two books I have written have been dedicated to my children, not my spouse, not my mother. For me, this was common sense. My children have taught me more than anyone else has about leadership. They are the foundation of my leadership … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Asif Sadiq MBE, Head of Equity and Inclusion at WarnerMedia International. Before working at WarnerMedia, Asif has worked at numerous industry-leading companies such as Adidas, Reebok, and The Telegraph. He is also an author, LinkedIn Influencer, Board Member, and TEDx Speaker. His home country … Read more
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