blog

Waiting at the Stop Lights of Life

The other day I was driving my son to school, and it seemed like every single light we came across turned red just as we approached it. Naturally my son became exasperated, saying, “No! Another red light! Another red light! Darn it, why are there so many red lights?!” It was a sentiment we’ve all … Read more

How Intentional Delegating Empowers Employees

One of the most common Achilles’ heels I see in managers is their tendency to micromanage every move of their team. Though this drive to nitpick often stems from perfectionism and a detail-oriented work ethic (which are otherwise advantageous characteristics in the workplace), micromanaging ultimately curbs employee loyalty since it hinders their ability to think … Read more

How Caring Leadership Creates Concrete Results

Heather Younger

Over the course of my career, I’ve gotten the impression that people sometimes misinterpret my leadership style as “soft and fluffy,” or “touchy-feely.” Though my leadership approach is indeed anchored in compassion and connection, that doesn’t mean the return on investment is any less than that of conventional, emotionally disconnected leadership styles. In fact, the … Read more

Why Caring Leadership is Critical

Every leader wants to think of themselves as caring, but in my experience, I’ve found that most fall short of demonstrating that they care in consistent and meaningful ways. Part of the problem stems from the fact that the term “caring leadership” is somewhat vague. In my eyes, caring leadership means taking daily actions to … Read more

The Enduring Resonance of MLK Jr.’s “I Have a Dream” in 2020

This August marks the 57th anniversary of Dr. Martin Luther King, Jr.’s famed and powerful speech, “I Have a Dream.”  Delivered in 1963 after the historic March on Washington, the influential plea for racial equality and civil justice for African Americans resonated deeply with citizens across social and political divides, and has since been celebrated … Read more

How to Navigate the Racial Divide at Work

Racial divide

The other day, I hosted a LinkedIn Live to discuss the racial divide and how we can all show up as better humans in these turbulent times – particularly in the face of people who are demanding less talk and more action.  As an African-American woman, I believe we MUST continue to have these discussions, because they … Read more

How to Be a Congruent Leader at Work

How to be a congruent leader

One of the topics I discuss in my upcoming book under self-leadership is the idea of leadership congruence.  In other words, are we who we say we are?  We may think we are a certain way, but how do we actually show up? And is that in alignment with the person we are and aspire to be? … Read more

A relação entre a robustez mental e a liderança atenciosa

Estou muito feliz em divulgar que meu próximo livro, The Art of Caring Leadership: How Leading With Heart Uplifts Teams já está disponível para pré-venda na Amazon. Escrever este livro foi uma longa jornada – e ainda não acabou! À medida que eu fazia as alterações finais no livro, um tópico que tem sido muito importante … Read more

What Mental Toughness Has to Do With Caring Leadership

Resilience

I’m excited to announce that my forthcoming book, The Art of Caring Leadership: How Leading With Heart Uplifts Teams is now available for pre-order on Amazon. Writing this book has been a long journey – and it’s not over yet! As I put the finishing edits on the book, one topic that has been top of mind for me … Read more

How to Eliminate a Victim Mindset

victim mindset

Backstory   I worked hard to eliminate my victim mindset. “Victim” is defined as (1): one that is acted on and usually adversely affected by a force or agent (2): one that is subjected to oppression, hardship, or mistreatment. Over a year ago, I stepped onto the TEDx stage to share a part of my story of … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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