I get asked often, “Can active listening be taught?” I wouldn’t do the work that I do if I didn’t think active listening was a skill that could not only be taught, but improved tremendously as we grow throughout both our career and our everyday life. At first, you have to have an awareness that … Read more
During many of my speaking engagements, I ask the audience if they can think of a leader in their past who always expressed kindness and compassion throughout their career. Would it surprise you that it takes a little while for those hands to go up? But when I ask the opposite question, if there has … Read more
Active listening is and will always be the key factor in improving most workplace conflicts between leadership and their teams. Without active listening, miscommunication increases, and from that result comes a decline in productivity and delegation. Eventually, these conflicts and miscommunications can lead to your people suffering from workplace burnout. Although burnout is common and … Read more
Boosting team engagement may seem like a daunting task, but in reality, this powerful shift in your team’s morale comes from the little things. Skills you can practice and improve on over time. I once had a manager who would come around spontaneously when he just had a feeling someone on the team felt off, … Read more
When you hear the term Active Listening, you may think, “Well, I’m already good at that!” But do you really listen as well as you think you do? Many of us listen with the intent to respond and if that was your initial mental response, you may not be as great at active listening as … Read more
I have spoken to countless leaders in the last few years who have completely changed their outlook on how they want their workplace to flourish. The remote environment that the pandemic provided to the majority of us really became the ‘kick in the pants’ that we needed for leaders to recognize that maybe our communication, … Read more
The subject of mental health has always been one that far too many people don’t take seriously. It has a reputation for being taboo, yet holds the heaviest weight over each and every thing we do in our daily lives. It controls how we stay motivated, productive, and the way we treat those around us. … Read more
I was thinking about the new Top Gun movie the other day, and the scenes of Maverick’s determination to show his pilots that an ‘impossible’ mission was attainable had me thinking about that concept in leadership. He took a huge risk getting in the trenches to prove to his team that the hard work could … Read more
Recently at one of my son’s baseball games, I realized how much I truly love his coach’s leadership style. He provides feedback to his team as soon as they walk off the field or after they go to bat, pulling them aside and speaking to them all directly. Each time he is consistent, caring, and … Read more
We all have this internal power inside of us. It’s not commonly talked about, and many of us walk through life without really knowing what it means or how to act on it. I remember when I was young, I dealt a lot with racism and addiction within my family. But deep down, I knew … Read more
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