people first

104: Leaders With Heart Cultivate And Invest In Their People

Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Kimberly Loving, Chief of Staff for the City of Seattle overseeing the HR function with 13,000 employees. Kimberly shares some requirements of leaders to cultivate their employees, the time when she was not the best version of herself as a leader, … Read more

103: Leaders With Heart Help Others To Take A Breath Through Adversity

Subscribe to the Leadership with Heart Podcast: In this podcast episode, Heather Younger speaks with Benilda Samuels, COO of Nurse-Family Partnership, about her unique way of helping others breathe through challenges and how she brings her employees close when times get tough. She also shares a time when she was not the best leader and … Read more

92: Leaders With Heart Know That Spending Time With Their People Drives Business Results

Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks with Ron Alvesteffer, President and CEO of Service Express, about his leadership style, his engaging way of meeting his team members, his pearls of wisdom, and his unique way with his direct reports that sets him apart and brings him closer to them. Key … Read more

91: Leadership with Heart Are Open To All Feedback

In this episode, Heather speaks with Jo-Ann Robertson, CEO of Ketchum, in the UK. Jo-Ann shares what drives her to lead, her unabashed desire to lead from the front with a team, her experience when she was not the best version of herself, and what she thinks leaders like us need. Key takeaways: All feedback … Read more

73: Leaders With Heart Help Their People Step Into The Best Versions Of Themselves

In this episode, Heather features Garry Ridge, CEO of the WD-40 Company. Garry speaks about his leadership journey: a time when he was not the best leader he could be, what he did to come out of it, and how he transformed a company to greatness by focusing first on people, and maintaining a learning … Read more

Becoming Unshakable With Heather R Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know that true leadership starts from within. Each episode explores what it takes to lead with resilience, compassion, and purpose—without pretending to be perfect.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, setbacks, and transformation. From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals how self-leadership and Caring Leadership can shape people—and workplaces—that cannot be shaken.

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert on workplace culture — recognized by INC. as one of the Top 50 Leadership and Management Experts of 2025 and by Thinkers50 as one of the leading global voices shaping the future of leadership.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
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