Organizational Purpose

Seeking to Understand When Things Get Heated

conflict resolution

You likely read this title and thought, “Sure, seeking to understand is easy when things are calm, but how does this active listening thing differ when trying to understand someone when one of us is angry?” Great question! It can certainly be difficult to step back and assess the situation when emotions are awry, especially … Read more

Overcoming Isolation When Working Remotely

overcoming isolation remote work

In the midst of Covid-19, a vast majority of leaders transitioned employees from a face-to-face environment to working virtually and for many, that became permanent. In the beginning, I think we could all agree that it was a bit of relief being home with the unknown balance of the world, but fast-forward a few years, … Read more

219: Leaders with Heart Care About Mental Health

mental health erin pash

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Erin Pash, Founder, and CEO of Ellie Mental Health. Over the last 15 years, Erin’s work experience in local government and non-profits has led her to co-found an agency, Ellie Mental Health, to bring more creativity and fill gaps in the … Read more

Are You Confident in Your Leadership?

confident leadership

Being Confident One thing that happens a lot at my speaking engagements or workshops is I’ll ask the audience if they’ve done certain behaviors within leadership, negative or positive, naming off a few this or that. When the behavior is positive, nearly every hand raises, and people are willing to share their wins. But when … Read more

218: Leaders with Heart Work in Sales Too

elijah german sales podcast

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Elijah German, Head of Sales at Uniform Teeth. Elijah is a seasoned sales and business development leader that is passionate about building meaningful customer and employee relationships. Key Takeaways:  Relationships start with active listening Sales roles also need leadership that focus … Read more

What My Teenage Daughter Taught Me About Listening to Ourselves

When it comes time to send our kiddos off to college, I feel like I speak for most parents when I say that we always have an input or two. The location, distance, or majors that are offered – whatever it may be. Like most families, we went through the process with my daughter of … Read more

217: Leaders with Heart Help Others

Ena Patel

Subscribe to the Leadership with Heart Podcast: In this episode, Heather chats with Ena Patel, the Director of Games Planning & Delivery for LA28, the joint venture tasked with executing the 2028 Olympic Games in Los Angeles. She has a passion for connecting people & the community, as well as paving the way for women … Read more

216: Leaders with Heart Don’t Shy Away from Problems

Joseph Fortna

Subscribe to the Leadership with Heart Podcast: Joseph Fortna is the Executive Vice President at FirstBank. Joseph has a bachelor’s degree in Business Administration from Colorado State University and a Master’s of Divinity from Denver Seminary. He also served as an adjunct professor for several years. In addition, he worked as an Associate Pastor in … Read more

215: Leaders with Heart Trust and Inspire

leaders with heart stephen m. r. covey

Subscribe to the Leadership with Heart Podcast: In this Leaders with Heart episode, Heather sits down with Stephen M. R. Covey, New York Times & #1 Wall Street Journal Bestselling Author, Keynote Speaker, and Speed of Trust Global Practice Leader. His latest book, Trust and Inspire, focuses on How Truly Great Leaders Unleash Greatness in … Read more

214: Leaders with Heart Treat Others How They’d Like to be Treated

mark hemmeter

Subscribe to the Leadership with Heart Podcast: In this episode, Heather chats with Mark Hemmeter, the founder and CEO of Office Evolution. Prior to founding Office Evolution, he was a developer and operator of hospitality properties including resort hotels, casinos, retail stores, and restaurants in Colorado, Hawaii, Louisiana, California, Mexico, and the Caribbean. Take a … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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