Employee Engagement

207: Leaders with Heart Give Employees a Voice

Subscribe to the Leadership with Heart Podcast: In this episode, Heather chats with Andrew Pudalov, Founder and CEO of Rush Bowls, Rush Bowls Franchising, Wholesale. Andrew spent 15 years working his way through the competitive ranks of New York City’s financial sector. In 2004, he left his position as Head of a Global Fixed Income … Read more

206: Leaders with Heart Help People with their Leadership Journeys

dr yetta toliver

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Dr. Yetta Toliver, Global Head of Diversity, Inclusion, and Belonging at Xerox. Dr. Toliver is a native of Baton Rouge, LA. Initially, she first obtained a Bachelor of Science degree in business management from Southern University in Baton Rouge, LA, then … Read more

205: Leaders with Heart Know Their Strengths

nana appiah

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down to talk with Nana Appiah, Director of Development Services for Mesa, Arizona. Before his current position, Nana served as the City’s Planning Director. During his tenure with the City, he has helped the City effectively implement and restructure its planning and development functions for optimum performance … Read more

204: Leaders with Heart Connect People

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Jane Grote Abell, the Chairwoman of the Board of Donatos Pizza. Over the last four decades, Jane has held a variety of positions at both Donatos Pizza and Jane’s Dough Foods, including Chief Executive Officer. Her father, ​​Jim Grote, and their … Read more

203: Leaders with Heart Write Out a Plan

Subscribe to the Leadership with Heart Podcast: In this episode, Heather talks with her listeners about an encounter she recently had with her son about his future. He was telling her how much he wanted to be a soccer player, but Heather points out that he isn’t really putting in the work he should be. … Read more

202: Leaders with Heart Move Forward

Leadership With Heart Episode 202 Heather R Younger

Subscribe to the Leadership with Heart Podcast:  In this episode, Heather talks directly with her listeners about what 2021 brought for her and her business. From turning 50, to sending her first child off to college, to all the accomplishments and challenges she faced in 2021 – she sits down to reflect and share her … Read more

201: Leaders with Heart Ask the Right Questions

questions misty guinn leadership with heart

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Misty Guinn, Director of Customer Advocacy at Benefitfocus, a data-driven, cloud-based software solutions for health care and benefits administration. Their mission is to improve lives with benefits that focus on people and culture. Misty believes that leaders can learn exactly what … Read more

200: Leaders with Heart Trust Their Instincts

Leadership with Heart Episode 200 instincts whiting dimock

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Whiting Dimock, her long-time friend, and former law school classmate. Whiting started her career in a big law firm, where she spent a few years before transitioning into a corporate setting. During that time, she worked for a commercial real estate … Read more

199: Leaders with Heart Don’t Cause PTSD

ptsd heather younger

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down to discuss the recent news of the Better.com CEO laying off hundreds of employees through a 3-minute Zoom call. This has made headline news – and not for good reason. This CEO acted in the complete opposite of what we encourage on … Read more

198: Leaders with Heart Solve Problems

Leadership with Heart Episode 198 solve problems shawn leaders

Subscribe to the Leadership with Heart Podcast: In this episode, Heather sits down with Shawn Lalehzarian, Co-Founder & Chief Executive Officer at The Red Chickz. The Red Chickz is a Nashville Hot Chicken franchise restaurant that Shawn founded in 2018. Before that, Lalehzarian spent over 20 years in the restaurant industry – starting off as … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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