207: Leaders with Heart Give Employees a Voice

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In this episode, Heather chats with Andrew Pudalov, Founder and CEO of Rush Bowls, Rush Bowls Franchising, Wholesale. Andrew spent 15 years working his way through the competitive ranks of New York City’s financial sector. In 2004, he left his position as Head of a Global Fixed Income Derivative Desk at National Australia Bank to pursue a career path aligned with his values. Andrew launched Rush Bowls in 2004 with a vision to create a place where people could eat healthy food and enjoy the unadulterated and organic elements of the earth. They now have 32 locations open and another 100 under development. Rush Bowls was also featured on QSR’s 40/40 List of top emerging franchise brands in 2021. Take a listen. 

Key Takeaways: 

  • Always give your employees a voice
  • Hearing different opinions will read to greater results
  • Change is sometimes necessary for success
  • Different leadership styles are needed in different environments
  • Starting a business from the ground up is extremely difficult
If I didn't change, I wouldn't be in business. - Andrew Pudalov  #leadershipwithheart Click To Tweet

Andrew Pudalov’s Bio

Andrew spent 15 years working his way through the competitive ranks of New York City’s financial sector. In 2004, he left his position as Head of a Global Fixed Income Derivative Desk at National Australia Bank to pursue a career path aligned with his values. Andrew launched Rush Bowls in 2004 with a vision to create a place where people could eat health and enjoy the unadulterated and organic elements of the earth.

Give Employees a Voice

One of the first things I do on a retail level when I first hire someone is I say, “Listen, just because we’ve done this a million times this way doesn’t mean it’s the right way. I want you to come in with an open mind and if you think there’s a better way to do it then let’s try it.” That method has always really worked for me because it allows for innovation and gives employees the chance to voice their opinions. I believe that there’s no such thing as perfection. We can always improve – so I like to give the employees that chance to do so. That has worked well for us. 

andrew pudalov

 
There's no such thing as perfection. There is always room to improve. - Andrew Pudalov  #leadershipwithheart Click To Tweet

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

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CEO of Employee Fanatix

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Bringing the best insights from over 25,000 employee stories to the stage.

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An expert in creating safe spaces for these vital conversations.

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The Cycle of Listening

The Cycle of Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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