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Where are you on The Art of Active Listening journey?

  About 65% of employees often experience loneliness at work.  What are you and your organization doing to create a sense of community? The answer to this question will impact your employee satisfaction, customer loyalty, and profitability. If you realize that there is always room to improve as a Caring Leader, I invite you to … Read more

Reflecting on the past 300 Episodes

I’m beyond excited to take you on a trip down memory lane as we celebrate the remarkable milestone of the 300th episode of Leadership with Heart. From the very first moment I hit that record button on the inaugural episode to the latest episode, this podcast has been an incredible journey of growth, learning, and, … Read more

Organizational Culture Teams: The Secret Weapon for Employee Engagement

I remember working with my first large consulting client and helping them establish a culture team. They were really focusing on making sure their employees felt heard and achieve employee buy-in. While they were already administering and evaluating employee engagement surveys, they wanted to gain more employee and leadership buy-in in more positive culture change. … Read more

Framework for Success: How to Guide Change Effectively

Are you ready to revolutionize your leadership style and foster positive change within your organization? If you find yourself grappling with the challenge of uniting your team or addressing pervasive issues such as employee disengagement and a culture of isolation, there’s a transformative solution waiting for you: become a Certified Art of Active Listening Facilitator. … Read more

Is It Ever Ok Not To Listen?

Many years ago, I was in a meeting where I wanted to achieve a certain outcome, but the energy in the room was counter to that outcome. I could not seem to “win” with the group, and they decided to move in another direction. I left that meeting frustrated and completely self-absorbed in my thoughts … Read more

Are You Your Brother’s Keeper? A Call for Compassion in Times of Conflict

In the face of global turmoil and divisions that have persisted for years, there’s a a question that I would like you to ponder: Are you your brother’s keeper? To this, my emphatic response would undoubtedly be “yes.” When I gaze into the eyes of those in Gaza, I see my brothers and sisters. Similarly, … Read more

What Will Your Leadership Legacy Be? 

At some of my keynote presentations on Caring Leadership, I ask the audience if they remember the person who made them feel small and inconsequential to what was happening at work. They slowly raise their hands. Then I ask the opposite. “How many of you remember the person who made you feel like you could … Read more

Being Heard: A two-way street  

At a recent event where I was speaking about How to Create a Culture of Listening, one woman stopped me to compliment my presentation. Then, she said,  “I was just talking to a coworker, and we think that we all have a responsibility to be heard. Not just that others have a responsibility to listen … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
720-295-1194

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