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Why Coaches Should Get Active Listening Certified

Subscribe to the Leadership with Heart Podcast! In this episode, Heather has an insightful conversation with two of the six founding facilitators of the Certified Active Listening Program: Jen Fox and Chris McAuley. Chris McAuley has over 35 years of business experience as a successful manager, leader, and business owner, Chris experienced firsthand the value … Read more

Why Leaders Should Get Active Listening Certified

Subscribe to the Leadership with Heart Podcast! In this episode, Heather has an insightful conversation with four of the six founding facilitators of the Certified Active Listening Program: Sherry Martin, Mike Chanat, Laurent Pierre JR, and Kaydie Paschall. Each of these accomplished individuals offers a distinctive perspective on their motivations for obtaining the certification and … Read more

What Is a Culture Team?

Subscribe to the Leadership with Heart Podcast! I remember my very first time witnessing the power of a branded culture team. I was working in a sister company to the company that had created a detailed process to establish and sustain their team. They had a recruitment process, they had a unique name, they had … Read more

A Beginners Guide to Culture Change – An Interview with Christinne Johnson, First Bank

Subscribe to the Leadership with Heart Podcast! In this episode, join us for a captivating conversation with Christinne Johnson, a seasoned strategic leader with over 25 years of experience in the banking industry, formerly the CHRO of FirstBank. Having a wide range of knowledge in Human Resources, Christinne shares insights into her dynamic career, emphasizing … Read more

5 Steps to Creating an Employee-Led Culture Team  

I remember facilitating my very first culture team meeting, and it was a company that had a desire to increase their engagement and really gain buy-in from their employees and cultivate change and just improve.. And I remember there was this gentleman with his arms crossed. He looked very distant and shut off, and he … Read more

Balancing Vision and Metrics: Tracey Jenkins’ Playbook for HR Leadership

Subscribe to the Leadership with Heart Podcast! Success isn’t solely measured in numbers and metrics; it’s about creating a workplace where your greatest asset, your employees, can truly thrive. Recently, I had the pleasure of discovering a company that not only excelled in achieving impressive metrics but also demonstrated a genuine commitment to caring leadership … Read more

Professionally Personal: A Year in Review, A Year in Preview

As we approach the end of 2023, I find myself filled with gratitude and reflection on the incredible journey this year has been. It’s been a wild ride, and I wanted to take a moment to share some of the special moments that have made this year truly unforgettable. 1. Launching Two New LinkedIn Courses … Read more

This Caring Leader Transformed Pain into Purpose

In this compelling episode of the Leadership with Heart Podcast, Maureen Leahy, Chief Clinical Officer at Sharon S. Richardson Community Hospice, shares her profound journey as a seasoned healthcare professional and a resilient individual. From pioneering hospice services in the U.S. to her impactful role at SSRCH, Maureen’s path has been marked by accolades, personal … Read more

Where are you on The Art of Active Listening journey?

  About 65% of employees often experience loneliness at work.  What are you and your organization doing to create a sense of community? The answer to this question will impact your employee satisfaction, customer loyalty, and profitability. If you realize that there is always room to improve as a Caring Leader, I invite you to … Read more

Reflecting on the past 300 Episodes

I’m beyond excited to take you on a trip down memory lane as we celebrate the remarkable milestone of the 300th episode of Leadership with Heart. From the very first moment I hit that record button on the inaugural episode to the latest episode, this podcast has been an incredible journey of growth, learning, and, … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
720-295-1194

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