87: Leaders With Heart Actively Build Resilience

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In this episode, Heather updates the listeners on the book that will come out based upon the podcast. She also talks about the importance of leaders building resilience in the face of adversity.

Key takeaways:

  • Leaders must first build resilience in the face of obstacles before they can help their people do the same.
  • People all around us are in a struggle.
  • How quickly they can rebound or bounce back from those struggles will make all the difference in terms of efficiency, productivity improved emotional well being. 
  • Leaders everywhere must make a choice.
  • How quickly are you going to get up when you fall down?

This episode is short but sweet. Thanks for listening!

Book Updates

I’m super excited with the direction of the book based on this podcast. I just finished the brush-ups of the first couple of chapters. Now, I can submit them to a literary agent, and hope they can represent me to publishers. But, even if they don’t, that is okay. I will move forward on getting the book out because its message is powerful and crucial. 

Also, there will be opportunities for listeners to support the launch of that book, Not only that, you can get to decide about things before the launch, such as the color of the cover, etc. So, keep an eye out. To the listeners, my former guests, and the Leadership with Heart community, you mean a lot to me. Your following and referrals means so much.

Moving Past Adversity

We cannot let other people's perceptions of us derail our leadership journey. - @CustomerFanatix #leadershipwithheart Share on X

My daughter lives with a lot of adversity around her. 

She was born with a sensory processing disorder and a rare multiple heart defect which would require a very risky open heart surgery. Over time, she had been better but the chance of getting surgery is still there. Also, she has always been challenged because of her special needs. She has learning delays that’s why she struggles managing schoolwork. She has difficulty understanding her body and space, and is socially awkward. She has a hard time fitting in and keeping friends. She is very smart yet she lacks confidence. 

But she is impressively resilient. 

Resilience is the capacity to recover quickly from difficulty. Hence, she just moves through the things that are happening to her. She is focused in plotting her course forward and doesn’t let anything get in her way. She does get stuck a lot while she moves forward, which represents a lot of leaders all over the world. But as someone who is resilient, she moves past the adversity and quickly bounces back.

If someone is around you at work and they don't care for you, who cares? - @CustomerFanatix #leadershipwithheart Share on X

Reflecting on Resilience

Today, reflect on how you might be stuck.

There are things that we cannot choose, like where to be born or the disabilities that we could have. But we can choose how we react to people and life circumstances, and how we show up every day at work. We also choose how to respond to those who might come at us aggressively.

In the workplace, we need to build up relationships and connections amongst each other. Becoming stronger and more resilient amidst adversity allows you to lead your people who are going through much doubt, delay, inefficiency, and non-productivity.

The truth is, we all get stuck. But resilience is how quickly we bounce back from being stuck.

Evaluate your situation and figure out how to reframe your current circumstance. Do you want to be in a leadership role? Should you be in that position? Recommitting to the role means that you also commit to learning resilience. Only then can you help your people that look up to you build the same outlook.

We all choose our mindset and the direction that we go. We cannot control anybody around us but we can control ourselves. Together, let’s all commit to doing just that.

We can choose how to react to people and life circumstances as they hit us. - @CustomerFanatix #leadershipwithheart Share on X In order for you to help many of your team members move past their own adversity, help them to get unstuck. - @CustomerFanatix #leadershipwithheart Share on X When a person says no, find another way around it. - @CustomerFanatix #leadershipwithheart Share on X

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Becoming Unshakeable Podcast

With Heather R. Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.

Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.

Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.

From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.

Hi, I'm Heather

I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.

Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.

Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.

During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.

Then I saw their faces.

The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?

That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.

Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.

Heather Sitting
Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
+1 403-398-8488

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Contact Heather Today!
+1 403-398-8488

Contact
Contact

I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments