Leadership

260: What ‘One Love’ Means for Raising Canes Employees and Company

Subscribe to the Leadership with Heart Podcast: Sonya Crockett is a Crew Relations Regional Leader at Raising Cane’s, a quality chicken finger franchise with over 530 locations. In this episode, she returns for her second appearance on the Leadership with Heart podcast to discuss her new position and what it means to Lead by Heart … Read more

Owning a Pet Franchise – Pet Evolution Co-Founder Shares All

Subscribe to the Leadership with Heart Podcast: Rian Thiele, Co-Founder of Pet Evolution, has had a passion for dogs since childhood. Having watched his dogs suffer through itchy paws, chronic ear infections, and undiagnosed food allergies, he knew there had to be another way. He and his longtime friend, Mike Osborn worked for years to … Read more

Using Active Listening to Avoid Miscommunication in the Workplace

Active listening is a great way to reduce miscommunication at work, and it’s not hard to learn. I remember in the past noticing a team member was sitting around me, seeming anxious or not themselves. I decided to invite her to my office and close the door, I just asked “what could be going on, … Read more

Impact of DEI on ESG

Need help with your D.E.I initiatives as it relates to your Environmental Social Governance?  In a world where companies are increasingly faced with the need to consider both environmental and social factors, it’s important to understand how DEI can affect ESG. D.E.I initiatives can be difficult to navigate, especially when it comes to your environmental … Read more

Hospitality Means Bringing People Together – Building Diverse Teams with Trent Selbrede

trent selbrede leadership with heart

Subscribe to the Leadership with Heart Podcast: Trent Selbrede returns to the Leadership with Heart Podcast to talk about leadership and what that means in the hospitality world. Trent is the General Manager of Marriott International, and he discusses what the hospitality world went through during the pandemic, what they’ve learned, what they are doing … Read more

How to Set Clear Expectations for Employees: A Guide

I was watching a documentary about Spelling Bee winners, where the winners’ parents could be heard saying “we expect them to win, we expect it. They put in their hard work and are excited and expect it.” This made me believe the parents began setting expectations early on in their child’s life to gain the … Read more

2023 Resolutions: Setting and Achieving Your Goals for the New Year

Subscribe to the Leadership with Heart Podcast: In this episode, I discuss my resolutions for the new year and how to make them a reality. My resolutions for 2023 include speaking at bigger speaking events, changing people’s mindsets on leadership, and becoming a New York Times best-selling author with my new book The Art of Active … Read more

How to Snap Out of It: A 3-Minute Lesson on Staying Present in 2023

Subscribe to the Leadership with Heart Podcast: In this podcast, I challenge you to be more present as a leader. In just under three minutes, you can learn how to tune out distractions and focus on your surroundings and the needs of your team. Being present as a leader not only improves communication and decision-making, … Read more

Which of These 5 Leadership Styles Are You?

I speak a lot on the Art of Caring Leadership, but not everyone’s leadership style is the same. Although kindness and empathy should be at the forefront of whichever leadership style suits you best, each role you have throughout your career may look a little different and require you to switch up your approach. Some … Read more

Honoring Those Who Serve – Insights from the Founder of a Business that Supports Veterans

Subscribe to the Leadership with Heart Podcast: Suzette is the founder and CEO of Patriot Angels. Patriot Angels is a third-party resource that assists Veterans and their widows in obtaining the VA Benefit Aid & Attendance. This benefit is designed to help supplement their long-term care costs allowing them to afford the care they need … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
720-295-1194

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