Leadership

Managers: From which position do you lead?

[pullquote align=center] To lead people, walk beside them. As for the best leaders, the people do not notice their existence … When the best leader’s work is done, the people say, ‘We did it ourselves!’ – Lao Tzu [/pullquote]   I was in a conversation with a friend the other day and he mentioned that his favorite … Read more

What my children taught me about the different flavors of leadership

  Lately, I have been very impacted by my children and all their colorfulness. I have four children, and what I have found is that each has his/her unique way of moving through life. They remind me of the types of leaders we might encounter in our workplaces too. There are many different flavors of leadership. You … Read more

We All Need Someone to Believe in Us

  Have you ever spoken to an audience and at one point in the talk you knew you were speaking to their hearts?   I had that exact scenario happen the other day. I was talking to an audience on Leadership, Recognition and Motivation, and at some point I said, [pullquote align=center] Every one of … Read more

6 Ways Leaders Can Act More Human

  Working with organizational leaders, front line managers and employees, I often see a huge disconnect between what employees expect from their leaders and what leaders do. A significant part of this disconnect is the fact that many leaders need to act more human with their teams. This list of the 6 things leaders can … Read more

5 Simple Habits of Caring Managers

    Caring managers love the teams they lead, and they are not afraid to admit it!  I would like to counter many of the articles and blogs that talk about the landmines that might await managers who get too connected to their employees, or as I prefer to call them, my team members. I have also been … Read more

Customer Experience: It’s a Team Sport!

    [pullquote align=center] The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.—Babe Ruth [/pullquote]   So, you are looking at improving your customer’s experience? You hired a … Read more

podcast

Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
720-295-1194

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