Active listening is a great way to reduce miscommunication at work, and it’s not hard to learn. I remember in the past noticing a team member was sitting around me, seeming anxious or not themselves. I decided to invite her to my office and close the door, I just asked “what could be going on, … Read more
Need help with your D.E.I initiatives as it relates to your Environmental Social Governance? In a world where companies are increasingly faced with the need to consider both environmental and social factors, it’s important to understand how DEI can affect ESG. D.E.I initiatives can be difficult to navigate, especially when it comes to your environmental … Read more
Subscribe to the Leadership with Heart Podcast: Trent Selbrede returns to the Leadership with Heart Podcast to talk about leadership and what that means in the hospitality world. Trent is the General Manager of Marriott International, and he discusses what the hospitality world went through during the pandemic, what they’ve learned, what they are doing … Read more
I was watching a documentary about Spelling Bee winners, where the winners’ parents could be heard saying “we expect them to win, we expect it. They put in their hard work and are excited and expect it.” This made me believe the parents began setting expectations early on in their child’s life to gain the … Read more
Subscribe to the Leadership with Heart Podcast: In this episode, I discuss my resolutions for the new year and how to make them a reality. My resolutions for 2023 include speaking at bigger speaking events, changing people’s mindsets on leadership, and becoming a New York Times best-selling author with my new book The Art of Active … Read more
Subscribe to the Leadership with Heart Podcast: In this podcast, I challenge you to be more present as a leader. In just under three minutes, you can learn how to tune out distractions and focus on your surroundings and the needs of your team. Being present as a leader not only improves communication and decision-making, … Read more
I speak a lot on the Art of Caring Leadership, but not everyone’s leadership style is the same. Although kindness and empathy should be at the forefront of whichever leadership style suits you best, each role you have throughout your career may look a little different and require you to switch up your approach. Some … Read more
Subscribe to the Leadership with Heart Podcast: Suzette is the founder and CEO of Patriot Angels. Patriot Angels is a third-party resource that assists Veterans and their widows in obtaining the VA Benefit Aid & Attendance. This benefit is designed to help supplement their long-term care costs allowing them to afford the care they need … Read more
I get asked often, “Can active listening be taught?” I wouldn’t do the work that I do if I didn’t think active listening was a skill that could not only be taught, but improved tremendously as we grow throughout both our career and our everyday life. At first, you have to have an awareness that … Read more
During many of my speaking engagements, I ask the audience if they can think of a leader in their past who always expressed kindness and compassion throughout their career. Would it surprise you that it takes a little while for those hands to go up? But when I ask the opposite question, if there has … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
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