In the face of global turmoil and divisions that have persisted for years, there’s a a question that I would like you to ponder: Are you your brother’s keeper? To this, my emphatic response would undoubtedly be “yes.” When I gaze into the eyes of those in Gaza, I see my brothers and sisters. Similarly, … Read more
What’s a speaker without her voice? I had to learn this the hard way… Here I am in two simple photos: one without makeup, on my first day back at the gym after a whirlwind week that took me through four cities in just six days. I’m all glammed up in the other, getting ready … Read more
At some of my keynote presentations on Caring Leadership, I ask the audience if they remember the person who made them feel small and inconsequential to what was happening at work. They slowly raise their hands. Then I ask the opposite. “How many of you remember the person who made you feel like you could … Read more
At a recent event where I was speaking about How to Create a Culture of Listening, one woman stopped me to compliment my presentation. Then, she said, “I was just talking to a coworker, and we think that we all have a responsibility to be heard. Not just that others have a responsibility to listen … Read more
The other day, I woke up at 3 A.M. to take my husband to the airport. About halfway through our journey onto the tollway, we saw a slight slowdown in traffic because of a work truck with flashing lights, which caused us to slow down for just a couple of minutes. There’s a moment, and … Read more
There are so many options out there for professional growth and certification programs, but to me, there’s one thing that truly stands out—long-lasting impact. Today, I’m thrilled to unveil the unique story behind the creation of our Certified Art of Active Listening Facilitator program. With a strong foundation in workplace culture and employee engagement, this … Read more
I am just about to wrap up a 9-day series of trips through 3 different time zones. I flew from Denver to Houston, which was hotter than I care to remember (like step outside for 10-seconds and realize you cannot breathe so you step back inside until your Uber comes, kind of heat). My time … Read more
When thinking about mastering the art of attention and finding the ability to overcome distractions, what is the first thing that comes to mind? How do you go about overcoming the challenges that distractions may bring you? What impact does the way we communicate with or without distractions have on the people around us? When … Read more
What comes to mind when you think of inclusive leadership within the workplace? If you have been reading my work or watching my videos, you know that I think inclusion starts with active listening. My latest book is dedicated to clarifying and simplifying this topic. When I think of inclusion, I also think of allowing … Read more
When I was on a college visit with my son in NY, we had to navigate through Penn Station, hopping on and off different trains. We stumbled upon one train but weren’t sure if it was the right one. As it left, a kind lady directed us to a faster option. As we climbed the … Read more
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