93: Leaders With Heart Model Good Leadership

Subscribe to the Leadership with Heart Podcast:

In this episode, Heather speaks with Brent Stockwell, Assistant City Manager of the City of Scottsdale about his leadership style, his development of a personal purpose statement and his experience when he fell short in his leadership role and how he admitted his mistakes.

Key takeaways:

  • Create a personal mission statement to keep you focused.
  • A leader’s key responsibility is to model great behavior.
  • Take responsibility for your actions and do everything you can to make things right.
  • Help others to accept, learn, and grow from failures.
  • Be approachable.
  • Be passionate.
  • Be open to share all you have. Don’t hoard.

Surely our leaders with heart will enjoy this one. Listen and learn!
Brent Stockwell’s Full BIO

Brent Stockwell is the assistant city manager at the city of Scottsdale, Arizona. 

He has worked in Scottsdale since 2002 in various roles and currently oversees the administrative services and community and economic development divisions. With Brent’s leadership, Scottsdale was recognized in 2019 as a Bloomberg Philanthropies’ “What Works Cities Silver Certified City”, a national standard of excellence in city governance. 

Brent earned his degrees from Kansas State University and the University of Washington. He’s happily married with three kids and a mini-golden doodle.

Pass It On

At times, I feel that I have learned so much that I really want to spend the time to pass them on to others. I wanted to develop people early in their leadership journey to help them be successful. 

I have greatly benefited from other leaders and mentors. Throughout my life, they  took the time to invest in me, care about me, and help me be successful. So, when I reached this stage in my leadership journey, I really felt compelled and honoured to pass my learnings along. 

I rarely turn down people who has reached out to me for coaching and mentoring. I can’t even think of a time when I turned down someone who wanted to talk about their career vision and plans.

Performance equals capacity minus interference. - @brent4cities #leadershipwithheart Share on X

Purpose Statements

I am one of those folks who takes the time to really think critically and cut through the core of who I am. This way, I can figure out what I need to know and do. 

My purpose statement is I communicate clearly, think strategically, provide excellent response, serve with compassion, advocate for others, and connect to people with resources to help them succeed.

As I am making decisions, I think about, “Is this an opportunity for me to be a resource connector?” Is this a cry for help? Is this something where I need to be a compassionate advocate? Is this a role that needs strategic thinking or is this an opportunity for me to come in and help with clear communication?” These help me be in front of issues all of the time.

Above my monitor is my purpose statement. To the right of my monitor is our organizations’ strategic plan, goals, and objectives to help me think proactively. To the left of my screen is the summary of the four components of a leader: clear communicator, strategic thinker, compassionate advocate, and resource connector

While I am doing work, I am so intentional that I surround my environment with my purpose statements to keep my focus. - @brent4cities #leadershipwithheart Share on X

Becoming a Family

My drive to lead comes from two things.

First of all, I am an adopted kid. It’s a part of my identity, and I get reminded of it every time. Though, I wasn’t born into my family, I became a part of my family. In essence, that is how we are in most organizations. 

We become part of it. That is why on-boarding processes and leadership are so critical. That is also why it is so important to help people grow into what they want to become.

We need to have that love and care for organizations to help the people we work with be successful. From that background, the compassionate advocate in me was born.

Second, early in my career, I also worked for successful female leaders. I am thankful for that opportunity. As a leader, it shaped me to become stronger, more adaptive, and more emotionally intelligent. It is also one of the reasons why I am committed to push for more women in leadership roles. 

With them, I think we would have better and stronger organizations as results. Hence, I really work for that passion. These events have really impacted my leadership style.

Just as parents and families do, we need to have love and care for organizations to help the people we work with be successful. - @brent4cities #leadershipwithheart Share on X My role is to help remove interference so that capacity results in higher performance. - @brent4cities #leadershipwithheart Share on X Working with successful female leaders shaped me to become stronger, more adaptive, and more emotionally intelligent. - @brent4cities #leadershipwithheart Share on X

Mentions

Connect with Brent on LinkedIn and Twitter

Subscribe, rate and review the podcast on Apple Podcast

Listen to the podcast on Spotif

Becoming Unshakeable Podcast

With Heather R. Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.

Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.

Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.

From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.

Hi, I'm Heather

I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.

Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.

Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.

During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.

Then I saw their faces.

The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?

That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.

Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.

Heather Sitting
Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
+1 403-398-8488

Contact
Contact

I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments

Contact Heather Today!
+1 403-398-8488

Contact
Contact

I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments