Nick Boulas

178: Leaders with Heart Must Find a Balance

leader mikki gates podcast

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Mikki Gates who is a Strategic & Inclusive People & Culture Leader for over 6 casino properties and a TEDxManitouSprings Curator. While her two occupations keep her pretty busy, they are a good balance since she gets the best of both worlds. She prides … Read more

172: Leaders with Heart are Self-Aware

Nick Boulas self aware

Subscribe to the Leadership with Heart Podcast: In this episode, Heather interviews Nick Boulas, Director of Leadership Development at BBL Hospitality. Nick has been in the hospitality industry for over 40 years and is now the Director of Leadership Development with BBL Hospitality for over 22 hotels and 15 restaurants. Nick Boulas is originally from … Read more

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

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CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

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Bringing the best insights from over 25,000 employee stories to the stage.

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An expert in creating spaces for these vital conversations.

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A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

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The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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