leadership development

Human-Centric Approaches in Government and in Tech

Subscribe to the Leadership with Heart Podcast! I recently had the pleasure of sitting down with Tracy Barnes, the Chief Information Officer at the State of Indiana, and I must say, our conversation was nothing short of enlightening. In this episode of the “Leadership with Heart Podcast,” Tracy and I explored the dynamic intersection of … Read more

Why Coaches Should Get Active Listening Certified

Subscribe to the Leadership with Heart Podcast! In this episode, Heather has an insightful conversation with two of the six founding facilitators of the Certified Active Listening Program: Jen Fox and Chris McAuley. Chris McAuley has over 35 years of business experience as a successful manager, leader, and business owner, Chris experienced firsthand the value … Read more

Why Leaders Should Get Active Listening Certified

Subscribe to the Leadership with Heart Podcast! In this episode, Heather has an insightful conversation with four of the six founding facilitators of the Certified Active Listening Program: Sherry Martin, Mike Chanat, Laurent Pierre JR, and Kaydie Paschall. Each of these accomplished individuals offers a distinctive perspective on their motivations for obtaining the certification and … Read more

What Is a Culture Team?

Subscribe to the Leadership with Heart Podcast! I remember my very first time witnessing the power of a branded culture team. I was working in a sister company to the company that had created a detailed process to establish and sustain their team. They had a recruitment process, they had a unique name, they had … Read more

A Beginners Guide to Culture Change – An Interview with Christinne Johnson, First Bank

Subscribe to the Leadership with Heart Podcast! In this episode, join us for a captivating conversation with Christinne Johnson, a seasoned strategic leader with over 25 years of experience in the banking industry, formerly the CHRO of FirstBank. Having a wide range of knowledge in Human Resources, Christinne shares insights into her dynamic career, emphasizing … Read more

Balancing Vision and Metrics: Tracey Jenkins’ Playbook for HR Leadership

Subscribe to the Leadership with Heart Podcast! Success isn’t solely measured in numbers and metrics; it’s about creating a workplace where your greatest asset, your employees, can truly thrive. Recently, I had the pleasure of discovering a company that not only excelled in achieving impressive metrics but also demonstrated a genuine commitment to caring leadership … Read more

What Happens When Compassionate Leadership Intersects With Purpose – An Interview With John Crowley

Subscribe to the Leadership with Heart Podcast! In this riveting episode, we unravel the extraordinary story of John F. Crowley, Executive Chairman of Amicus and former CEO from 2005 to 2022. When two of his children were diagnosed with Pompe disease in 1998, a severe neuromuscular disorder, John’s life took a profound turn. Leaving his … Read more

298: Helping People Live Full Lives – Mosaic’s Heart-Driven Leadership

Subscribe to the Leadership with Heart Podcast! Welcome back to the Leadership with Heart podcast! Today’s episode is an interesting one with two leaders from Mosaic; Mosaic is a dynamic whole-person healthcare organization that focuses on allowing people to live full lives. Mosaic listens and learns about the unique needs of the clients they serve … Read more

297: My Full Circle Moment

Subscribe to the Leadership with Heart Podcast! My career journey began on LinkedIn when I started sharing content that truly mattered to me. Over the years, I’ve seen significant growth. Notably, last year, I had the incredible opportunity to collaborate with LinkedIn for the first time. Now, I’m eagerly anticipating the release of my third … Read more

296: Your Work, Your Way: Software’s Role in Tailoring Employee Communication

Subscribe to the Leadership with Heart Podcast! In this episode, we explore how innovative software, inspired by AI learning similar to Netflix’s recommendation algorithms, is revolutionizing employee communication. The CEO and Founder of internal communication software, Cerkl, Tarek Kamil leads a team of talented engineers, designers, and marketers who are passionate about using AI and … Read more

Becoming Unshakeable With Heather R Younger

Becoming Unshakeable is the podcast for leaders, creators, and changemakers who know that true leadership starts from within. Each episode explores what it takes to lead with resilience, compassion, and purpose—without pretending to be perfect.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, setbacks, and transformation. From navigating change to creating emotionally safe cultures, Becoming Unshakeable reveals how self-leadership and Caring Leadership can shape people—and workplaces—that cannot be shaken.

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert on workplace culture — recognized by INC. as one of the Top 50 Leadership and Management Experts of 2025 and by Thinkers50 as one of the leading global voices shaping the future of leadership.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
+1 403-398-8488

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