Human-Centric Approaches in Government and in Tech

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I recently had the pleasure of sitting down with Tracy Barnes, the Chief Information Officer at the State of Indiana, and I must say, our conversation was nothing short of enlightening. In this episode of the “Leadership with Heart Podcast,” Tracy and I explored the dynamic intersection of humanity and technology, discovering unexpected insights that resonate deeply with leaders in both government and the tech industry.

Our discussion revealed Tracy’s refreshing perspective on the crucial importance of human-centric leadership, particularly within the public sector. This episode serves as a guide for those seeking to balance the demands of technology with a genuine focus on people, communication, and employee well-being.

Our conversation provides listeners with valuable insights into creating a workplace culture that truly values its people. Tracy’s experiences and wisdom offer a roadmap for leaders aiming to establish an environment that prioritizes people, ultimately driving effective and sustainable solutions in government and technology.

Whether you’re deeply rooted in public service or the tech industry, this episode offers actionable advice for infusing leadership with a human touch. Tracy Barnes’ unexpected gems of wisdom serve as a catalyst for transformative leadership, leaving you with practical strategies to implement in your own leadership journey.


In this episode of the “Leadership with Heart Podcast,” Heather R. Younger engages in a compelling conversation with Tracy Barnes, Chief Information Officer at the State of Indiana. Together, they explore the critical importance of human-centric approaches in both government and the tech industry. Tracy shares his insights on leading with empathy and fostering collaboration, particularly in the public sector. The discussion delves into the intersection of technology and humanity, offering practical strategies for leaders to prioritize people, communication, and employee well-being. Listeners gain valuable perspectives on creating a culture that values its workforce, ultimately driving more effective and sustainable solutions in government and technology. Whether you’re in public service or tech, this episode provides actionable advice for infusing leadership with a human touch.

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About Tracy Barnes

Indiana Office of Technology, Chief Information Officer Tracy Barnes was appointed by Gov. Eric J. Holcomb in March 2020. In this role, Tracy sits on the Governor’s Cabinet, overseeing the Indiana Office of Technology and provides strategic oversight of the State’s technology portfolio, as well as leadership on technology and cybersecurity policy. Tracy also serves as the Co-Chair for the Indiana Executive Council on Cybersecurity. Tracy brings significant business leadership and information technology experience to his role, having previously served as Chief of Staff for the Lieutenant Governor, and as Deputy Auditor and IT Director for the Indiana Auditor of State. Before joining the public sector, Tracy served as president and chief executive officer for ENTAP, Inc., an IT consulting services firm that designed and delivered effective enterprise-focused information technology solutions to organizations in various industries across the globe. Tracy was recently recognized by StateScoop magazine as a GoldenGov State Executive of the Year. Previously, he has also been recognized by the Indianapolis Business Journal as one of the 250 most influential business leaders in Indiana and has also received accolades from the TechPoint MIRA awards and the IBE Governor’s Award for Achievement in Technology. Tracy holds a B.S. in Computer Science from Butler University and a M.S. in Cybersecurity Law from the University of Maryland, Baltimore. He also holds a certificate from the Tuck School of
Business at Dartmouth.Tracy sits on the board of directors for the Mitch Daniels Leadership Foundation, NXG Youth Motorsports and Force Indy race team.Tracy and his wife live in Indianapolis. He has three children: David, Lacy and Julian.

About Heather R Younger

Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.

After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over:

When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.

Book Heather to speak at your event or organization. Visit or for more details.

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert


CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.


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