I remember facilitating my very first culture team meeting, and it was a company that had a desire to increase their engagement and really gain buy-in from their employees and cultivate change and just improve.. And I remember there was this gentleman with his arms crossed. He looked very distant and shut off, and he … Read more
As we approach the end of 2023, I find myself filled with gratitude and reflection on the incredible journey this year has been. It’s been a wild ride, and I wanted to take a moment to share some of the special moments that have made this year truly unforgettable. 1. Launching Two New LinkedIn Courses … Read more
About 65% of employees often experience loneliness at work. What are you and your organization doing to create a sense of community? The answer to this question will impact your employee satisfaction, customer loyalty, and profitability. If you realize that there is always room to improve as a Caring Leader, I invite you to … Read more
I’m beyond excited to take you on a trip down memory lane as we celebrate the remarkable milestone of the 300th episode of Leadership with Heart. From the very first moment I hit that record button on the inaugural episode to the latest episode, this podcast has been an incredible journey of growth, learning, and, … Read more
At a recent event where I was speaking about How to Create a Culture of Listening, one woman stopped me to compliment my presentation. Then, she said, “I was just talking to a coworker, and we think that we all have a responsibility to be heard. Not just that others have a responsibility to listen … Read more
The other day, I woke up at 3 A.M. to take my husband to the airport. About halfway through our journey onto the tollway, we saw a slight slowdown in traffic because of a work truck with flashing lights, which caused us to slow down for just a couple of minutes. There’s a moment, and … Read more
There are so many options out there for professional growth and certification programs, but to me, there’s one thing that truly stands out—long-lasting impact. Today, I’m thrilled to unveil the unique story behind the creation of our Certified Art of Active Listening Facilitator program. With a strong foundation in workplace culture and employee engagement, this … Read more
When thinking about mastering the art of attention and finding the ability to overcome distractions, what is the first thing that comes to mind? How do you go about overcoming the challenges that distractions may bring you? What impact does the way we communicate with or without distractions have on the people around us? When … Read more
What comes to mind when you think of inclusive leadership within the workplace? If you have been reading my work or watching my videos, you know that I think inclusion starts with active listening. My latest book is dedicated to clarifying and simplifying this topic. When I think of inclusion, I also think of allowing … Read more
In any workplace, there is nothing more essential than feeling like you are part of a team. We all want to feel connected and valued by our colleagues. However, have you ever experienced the use of the term “family” to describe your organization? While it may seem like a heartwarming concept at first, it can … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
A leading workplace culture and employee engagement consulting & training firm.
Bringing the best insights from over 25,000 employee stories to the stage.
An expert in creating spaces for these vital conversations.
A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
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