122: Leaders with Heart That We All Get Better One Step at a Time

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In this episode, Heather speaks with Matt Sweetwood, CEO of LUXnow, on his leadership style, his strong drive to lead, and where it comes from. He also shares how he treats his employees like family, and his very profound story of adversity and rebirth.

Key takeaways:

  • When things go wrong in life and business, focus on fixing one thing at a time while looking forward.
  • Sometimes when we are easy on team members whose performance is short, we enable them to fail. Then, that failure becomes our own.
  • Set the bar high, live it and then raise it once your team members meet the bar.
  • Regarding challenges, this too shall pass if you make it pass.
  • Succeed one step at a time.
Hope you don’t miss this episode. Listen and learn!

Matt Sweetwood is the CEO of LUXnow – the marketplace for luxury autos, homes and yachts. 

He is an internationally known professional speaker, author and life coach. With over 30 years of entrepreneurial experience, Matt has been credited with the reinvention of the modern camera store. However, his greatest achievement is having raised five successful children to adulthood as a single dad. 

He is a frequent TV and publication contributor and has a #1 best-selling book: “Leader of the Pack: How a single dad of five led his kids, his business and himself from disaster to success.”

Success, A Habit

When success is a habit, you’re just driven to make sure to end the day more successful than before. Finding success is what makes me complete as a human being. If I fail at something, I really take a deep look at it and try to overcome. If there’s something in your life that you want badly enough, you’re going to make it happen.

I want to be successful. I don’t want to be a failure in front of my kids. When I retire someday, I don’t want to be sitting there, figuring out how I’m going to pay the bills. Drive for success comes from within.

Being able to feel somebody and put yourself in their circumstance actually helps you lead them. – @MSweetwood #leadershipwithheart Click To Tweet

Tough Love

I always treat my staff like my family. I have written hundreds of articles, and some of the popular ones talked about how similar leadership in business is with parenting at home. In fact, one of my articles that was featured best of the day on LinkedIn was, “What’s the difference between great parenting and great leadership?” My conclusion, of course, is that they are the same.

I think sometimes I’m too easy on my staff. I am too humanistic with them. Sometimes, in a CEO position, you have to be a little more ruthless. Every time I say that to myself, the name Mike Bloomberg comes to mind. He had a reputation for being ruthless. He has a long standing reputation of throwing resigning people out of the window and never speaking with them. But he became a billionaire.

I’m not saying this that I want to be like them, but I just think it’s an interesting study on leadership—to find the balance between having your staff love you and hate you, and what’s the right mix to find the most success. It’s something that I deal with all the time.

I was the good guy. My door is always open. I deal with my staff on a personal basis. But I sometimes wonder whether I should have been a whole lot harder. Maybe I would have found more success or more balance, I don’t know.

If I want it badly enough, I'm going to win. – @MSweetwood #leadershipwithheart Click To TweetYou cannot be successful unless you're in good shape. – @MSweetwood #leadershipwithheart Click To Tweet

Raise Your Level

Sometimes when you’re too easy on an employee you enable them to fail. I think being too easy on a poorly performing employee enables their failure. Then the failure becomes yours. 

You have an obligation as a leader to correct people obviously in a kind way, never in a demeaning way. If you don’t do that, then the failure is yours.

Your job as a leader is to never let your level, go to the level of your staff. You have to bring them to your level. The goal is, you bring everybody to your level. When they get to yours, raise your level then bring them up again. That’s how you build the biggest and best of enterprises.

Always keep pushing yourself to be better. Never allow your standards, your morals and your ideology in any way to be compromised. Your principles always have to stay in in charge. 

If you’re the leader, you’re leading the company. You’re responsible for failure or success. Make sure you don’t fail because you lowered your level. Simple as that.

Let us start fixing things one by one. – @MSweetwood #leadershipwithheart Click To TweetJust keep going and enjoy it. – @MSweetwood #leadershipwithheart Click To Tweet

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