Being a caring leader seems manageable when you only have a handful of people in your care. But what do you do when your team spans 10 states, 3,700 employees, and 5,700 clients?
In this interview, you will learn how Caring Leadership® is your secret weapon to creating an unstoppable team no matter the size! By leading with empathy, you’re not just boosting morale—you’re aligning your organization’s values with its goals, setting the stage for long-term success and a fantastic reputation both internally and externally.
In this video, I interview Terri Cunliffe, who served as CEO of Covenant Living Communities and Services, a leading not-for-profit senior services provider, for nine years.
Terri’s career spanned 36 years at Covenant Living where she held various executive roles at both the community and corporate levels. Throughout her tenure, she led initiatives in governance, customer service, wellness, and operations, impacting 19 retirement communities across 10 states and serving nearly 5,700 seniors and 3,700 employees.
Become a Certified Art of Active Listening Facilitator
- Are you overwhelmed with possibilities but don’t know where to start?
- Do you struggle internally to get everyone on the same page?
- Think you don’t have time to create lasting change?
Are you ready to become a high-value leader who champions change in your organization through effective and caring leadership?
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About Heather R Younger, J.D., CSP
Heather R Younger, J.D., CSP is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over: When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization.
Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger for more details.