287: Check Your Pulse Before You Check Someone Else’s

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Welcome back to the Leadership with Heart Podcast! Heather sits down to chat with Mike Chanat as her guest. With over 35 years in emergency services, Mike’s expertise ranges from the NYPD to working with numerous police and fire departments through volunteer and paid work. They dive into his journey, learn from his mistakes, and hear a bit about his values of communication, growth, empathy, and making work fun. Get ready to be inspired!

More about Mike

Mike Chanat is a seasoned and accomplished professional in the emergency services field, with an impressive career spanning over 35 years. His invaluable expertise and vast experience have been acquired through notable roles with the City of New York Police Department (NYPD), the Locust Valley Fire Department (LVFD), as well as numerous paid and volunteer EMS agencies. Throughout his extensive tenure, Mike has excelled as an instructor, mentor, and coach, leaving an indelible impact on those he has worked with. His deep knowledge of emergency response procedures, coupled with hands-on experience, has made him an invaluable resource for aspiring professionals seeking guidance in the field. Mike’s dedication to training and mentoring has positively influenced numerous individuals, shaping their careers and instilling in them the values of effective communication, a growth mindset, and empathy (CME). With an unwavering commitment to the emergency services community, Mike Chanat continues to be an accomplished instructor, mentor, and coach, leaving a lasting legacy of excellence and making a significant difference in the lives of those he has touched.

Watch the video here

The Listening Guide

Create a listening culture that elevates the employee experience with The Listening Guide.

Discover 3 approaches to listening inside an organization and ensure those you lead feel heard.

  • Understand why listening is key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a bidirectional, responsive, and supportive listening culture

Download it here. 


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About Heather R Younger

Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.

After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over:

When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.

Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger for more details.

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.


The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive
Get the Guide
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