Unlocking Business Success Through Meaningful Connections – An Interview with Lee Itzhaki

As a Caring Leader®, building stronger workplace relationships is your secret to transforming your team’s success. When you take the time to connect with your people, you create an environment where trust flows, communication thrives, and collaboration skyrockets. 

Internally, when your team feels valued and supported, they will bring their A-game, share those brilliant ideas, and tackle challenges together like the team you envisioned them to be. You’re creating a space where innovation, motivation, and success naturally follow. 

Externally, customers will trust salespeople where relationships are found, and revenue will grow.

But, how do we build relationships when change is constant and working remote has altered how business operates?

My guest Lee Itzhaki, has a unique perspective.

With over 25 years in the high-tech industry, Lee Itzhaki has become a seasoned expert in Product Management and Business Development, having worked with both large and small companies on software and hardware products. In recent years, Lee’s interests have gravitated toward employee engagement, retention, and productivity. Most recently, Lee founded Loops, a groundbreaking platform designed to help people forge stronger workplace relationships, ultimately transforming how we connect and collaborate at work. 

In this episode, Lee teaches us: 

  • The importance of building better relationships with employees through tools and practices that foster personal connections. 
  • Leadership behaviors don’t cost money but require time, effort, and consistency. 
  • The importance of tailoring leadership approaches to individual preferences and understanding cultural nuances.


Become a Certified Art of Active Listening Facilitator

Transforming culture isn’t difficult if you have the right support.

  • Are you overwhelmed with possibilities but don’t know where to start?
  • Do you struggle internally to get everyone on the same page?
  • Think you don’t have time to create lasting change?

Are you ready to become a high-value leader who champions change in your organization through effective and caring leadership?

1. Expand Your Knowledge Base
2. Develop New Leadership Skills
3. Transform Your Organization

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About Heather R Younger, J.D., CSP

Heather R Younger, J.D., CSP is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over: When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization.

Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger for more details.

Becoming Unshakable With Heather R Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know that true leadership starts from within. Each episode explores what it takes to lead with resilience, compassion, and purpose—without pretending to be perfect.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, setbacks, and transformation. From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals how self-leadership and Caring Leadership can shape people—and workplaces—that cannot be shaken.

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert on workplace culture — recognized by INC. as one of the Top 50 Leadership and Management Experts of 2025 and by Thinkers50 as one of the leading global voices shaping the future of leadership.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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