298: Helping People Live Full Lives – Mosaic’s Heart-Driven Leadership

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Welcome back to the Leadership with Heart podcast! Today’s episode is an interesting one with two leaders from Mosaic; Mosaic is a dynamic whole-person healthcare organization that focuses on allowing people to live full lives. Mosaic listens and learns about the unique needs of the clients they serve and builds a tailored approach that creates a life of real possibilities. Their approach to leading is definitely one with heart and I know you will learn so much from them. Enjoy.

More about the guests

Linda Timmons, President and Chief Executive Officer

Linda’s 33-year career began in high school working at Bethphage Village at Axtell, Neb. Through the years she has held numerous positions within the organization, working in Nebraska, Texas and Colorado. When Mosaic was formed in 2003, Linda was named Senior Vice President of Program Services. In 2006, she was named President and Chief Operating Officer. She became Mosaic’s President and Chief Executive Officer in 2008. She holds a bachelor of arts from the University of Nebraska at Kearney, in Kearney, Nebraska and a master of arts from St. Edward’s University in Austin, Texas. Linda is the past board chair of Lutheran Services in America and the Council on Quality and Leadership.


Parker McKenna, Senior Vice President of Human Resources

Parker comes to Mosaic with a wealth of experience, most recently serving as a director for corporate human resources and talent & organizational development for a Fortune 500 Company in the Omaha area and as the chief human resources officer of a large school system in Missouri. He holds a bachelor’s in human resource management and a master’s in human resources/organizational development, both from Missouri State University in Springfield, Missouri. Parker holds certifications as a Senior Professional in Human Resources (SPHR), Master Human Capital Strategist (MHCS) and Senior Certified Professional (SHRM-SCP), and is a Baldridge Quality Examiner.


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The Listening Guide

Create a listening culture that elevates the employee experience with The Listening Guide.

Discover 3 approaches to listening inside an organization and ensure those you lead feel heard.

  • Understand why listening is key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a bidirectional, responsive, and supportive listening culture

Download it here. 


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About Heather R Younger

Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.

After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over:

When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.

Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger for more details.

Becoming Unshakeable Podcast

With Heather R. Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.

Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.

Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.

From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.

Hi, I'm Heather

I've been through every type of
ORGANIZATIONAL CHANGE
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Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.

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During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.

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The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?

That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.

Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.

Heather Sitting
Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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Contact Heather Today!
+1 403-398-8488

Contact
Contact

I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments