298: Helping People Live Full Lives – Mosaic’s Heart-Driven Leadership

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Welcome back to the Leadership with Heart podcast! Today’s episode is an interesting one with two leaders from Mosaic; Mosaic is a dynamic whole-person healthcare organization that focuses on allowing people to live full lives. Mosaic listens and learns about the unique needs of the clients they serve and builds a tailored approach that creates a life of real possibilities. Their approach to leading is definitely one with heart and I know you will learn so much from them. Enjoy.

More about the guests

Linda Timmons, President and Chief Executive Officer

Linda’s 33-year career began in high school working at Bethphage Village at Axtell, Neb. Through the years she has held numerous positions within the organization, working in Nebraska, Texas and Colorado. When Mosaic was formed in 2003, Linda was named Senior Vice President of Program Services. In 2006, she was named President and Chief Operating Officer. She became Mosaic’s President and Chief Executive Officer in 2008. She holds a bachelor of arts from the University of Nebraska at Kearney, in Kearney, Nebraska and a master of arts from St. Edward’s University in Austin, Texas. Linda is the past board chair of Lutheran Services in America and the Council on Quality and Leadership.


Parker McKenna, Senior Vice President of Human Resources

Parker comes to Mosaic with a wealth of experience, most recently serving as a director for corporate human resources and talent & organizational development for a Fortune 500 Company in the Omaha area and as the chief human resources officer of a large school system in Missouri. He holds a bachelor’s in human resource management and a master’s in human resources/organizational development, both from Missouri State University in Springfield, Missouri. Parker holds certifications as a Senior Professional in Human Resources (SPHR), Master Human Capital Strategist (MHCS) and Senior Certified Professional (SHRM-SCP), and is a Baldridge Quality Examiner.


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The Listening Guide

Create a listening culture that elevates the employee experience with The Listening Guide.

Discover 3 approaches to listening inside an organization and ensure those you lead feel heard.

  • Understand why listening is key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a bidirectional, responsive, and supportive listening culture

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About Heather R Younger

Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.

After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over:

When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.

Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger for more details.

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Heather is a Workplace Culture Expert

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A leading workplace culture and employee engagement consulting & training firm.

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Bringing the best insights from over 25,000 employee stories to the stage.

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An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on workplace culture, customer and employee engagement, and employee retention.

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The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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