264: Embracing Diversity, Equity, and Inclusion in Hospice Care – A Conversation with Heidi L. Barham

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Heidi L. Barham, M.Div, CT, CDP® is the Manager of Diversity, Equity, and Inclusion for Hospice of the Western where she previously served as a Spiritual Care Coordinator for 13 years. In addition to her position with Hospice of the Western Reserve, she is the pastor of Ledgewood Christian Church (Disciples of Christ) in Novelty, Ohio and adjunct faculty with Indiana Wesleyan University. Prior to joining Hospice of the Western Reserve, Ms. Barham spent 20 years in the financial services industry, working for KeyBank and Fifth Third Bank respectively.

More about Heidi L. Barham

Heidi L. Barham, M.Div, CT, CDP® is the Manager of Diversity, Equity, and Inclusion for Hospice of the Western where she previously served as a Spiritual Care Coordinator for 13 years. In addition to her position with Hospice of the Western Reserve, she is the pastor of Ledgewood Christian Church (Disciples of Christ) in Novelty, Ohio and adjunct faculty with Indiana Wesleyan University. Prior to joining Hospice of the Western Reserve, Ms. Barham spent 20 years in the financial services industry, working for KeyBank and Fifth Third Bank respectively.

Heidi received her Bachelor and Master of Business Administration degrees from Cleveland State University, a Master of Divinity degree from Ashland Theological Seminary and a certificate in Paralegal Studies from Myers University. Additionally, she earned her certification as a Certified Diversity Professional through the Institute for Diversity Certification and is Certified in Thanatology: Death, Dying and Bereavement through the Association for Death Education and Counseling (ADEC). She is also a graduate of the LeadDiversity program sponsored through the Diversity Center of Northeast Ohio.

Heidi currently serves on the Executive Committee of the Board of God Before Guns which is a multi-faith coalition of individuals and faith communities working to reduce gun injuries and deaths. She is also a member of the Board of Directors of the Cleveland Memorial Society and serves on the Regional Church Council for the Christian Church (Disciples of Christ) in Ohio. Additionally, Heidi is part of the clergy faculty for Job Opportunities Breakthrough Services whose mission is to provide comprehensive, faith-based job readiness and training skills to members of the Greater Cleveland community.

Heidi is a member of the DEI Advisory Council of the Alzheimer’s Association of Greater Cleveland, the Minority Advisory Board of the Cleveland Alzheimer’s Disease Research Center, the Minority Health Alliance of Cleveland, the Northeast Ohio Black Health Coalition, the Chagrin Valley Council of Churches, the Health Equity Forum of the National Partnership for Healthcare and Hospice Innovation (NPHI) and was recently appointed to the Diversity Advisory Council of the National Hospice and Palliative Care Organization (NHPCO). She is a Diamond Life member of Delta Sigma Theta Sorority, Inc., and volunteers with Karamu House Theater where she previously served on the board.

Heidi and her husband, Ron, reside in the city of Cleveland.

The Listening Guide

Create a listening culture that elevates the employee experience with The Listening Guide.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Download it here.


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Becoming Unshakeable Podcast

With Heather R. Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.

Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.

Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.

From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.

Hi, I'm Heather

I've been through every type of
ORGANIZATIONAL CHANGE
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During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.

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The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?

That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.

Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.

Heather Sitting
Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
+1 403-398-8488

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Contact Heather Today!
+1 403-398-8488

Contact
Contact

I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments